Inside Sales Representative – Parts & Warehouse
Moncton, NB | Full-Time | On-Site

ABOUT THE COMPANY
We are an established Canadian distributor of industrial woodworking machinery, tooling, and parts, serving manufacturers and woodworking shops across the country. Our culture is built on three values — Customer First, Walk the Talk, and Go the Extra Mile — and on open, direct, and respectful communication. We're looking for a hands‑on, organized team player to support our customers out of our Moncton location.

THE OPPORTUNITY
As our Inside Sales Representative – Parts & Warehouse, you'll be the go‑to contact for parts customers in Ontario, Quebec, and the Maritime provinces. You'll split your time between the phone and the warehouse floor: quoting and processing parts, tooling, and supply orders, keeping customers updated on deliveries, and managing the shipping and receiving of machines and parts. Reporting to the Vice‑President, Sales, you'll play a direct role in customer satisfaction and in generating machine sales leads for our Account Representatives.

WHAT YOU'LL DO

Handle incoming parts calls for customers in Ontario, Quebec, and the Maritime provinces

Enter quotations, purchase orders, and sales orders in our Navision ERP system

Track orders with suppliers and keep customers informed of delivery status





Direct machine inquiries to the right Account Representative and flag sales leads from parts activity

Keep customer and sales activity records current in CRM and ERP

Warehouse Coordination

Ship and receive machines, parts, and supplies, and record transactions in ERP

Arrange trucking with approved carriers and prepare bills of lading

Load/unload and crate/uncrate machines safely using a forklift

Process returns, label stock, set up showroom machines, and support inventory counts

Keep the warehouse clean, safe, and organized

WHAT YOU BRING

Parts sales and customer service experience (required)

Shipping and receiving experience

Valid driver's licence and forklift certification

Knowledge of woodworking machinery or parts is a strong asset

Bilingual English/French is an asset given our Quebec customer base

Highly organized and accurate, with a proactive, positive attitude and the ability to juggle priorities under deadlines

WHY JOIN US

Stable, established company with a long-standing reputation in its industry

Wide-ranging role combining customer contact with hands‑on warehouse work

Supportive team environment that values initiative and open communication

Competitive salary [and benefits — confirm]

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📌 Inside Sales Representative - Warehouse (New Brunswick)
🏢 Akhurst Machinery
📍 New Brunswick