Deliver attentive hotel guest service as an on site Front Desk Agent, using solid communication, organization, and reliability every day.
This Front Desk Agent position requires secondary school graduation and English communication. Experience is an asset, while client focus, clear communication, organization, reliability, and teamwork support daily hotel operations. You will assist arriving and departing guests, manage reservations, and provide information about hotel facilities and services.
Key Responsibilities: Register arriving guests and assign rooms
Process group arrivals, departures, charges, and payments
Take, cancel, and change room reservations
Resolve guest complaints and claims
Maintain vacancies, reservations, and room assignments
Requirements: Secondary school graduation certificate
English language ability
Experience is an asset
Excellent oral and written communication
Client focus, organization, reliability, and teamwork
Support hotel guests on site through organized reservations, accurate payments, clear communication, and dependable front desk service.

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📌 On Site Hotel Front Desk Agent (British Columbia)
🏢 PHI Hotel Group
📍 British Columbia