eDiscovery Client Services Manager (Canada)

eDiscovery Client Services Manager (Canada)

30 Oct
|
Array Canada ULC
|
Canada

30 Oct

Array Canada ULC

Canada

Lead RelativityOne eDiscovery matters at Array through hands-on case management, client communication, and full-lifecycle project delivery. This client-facing position manages complex workflows from intake through completion.

As an eDiscovery Client Services Manager, you will coordinate technical execution and structured project management across Array hosting environments. The work includes scoping, budgets, timelines, quality control, documentation, and stakeholder updates. You will support defensible, timely, high-quality outcomes while managing multiple priorities.

Key Responsibilities:

- Manage matters across the complete Electronic Discovery Reference Model lifecycle
- Coordinate workspace setup, data loading, processing, searches, batching, and productions
- Track risks, milestones, dependencies, budgets, timelines, and project status




- Serve as primary client contact and advise on workflow strategies
- Maintain documentation and support workflow optimization and automation initiatives

Requirements:

- Five or more years in eDiscovery, case management, or client services
- Strong hands-on experience with RelativityOne and end-to-end workflows
- Bachelor’s degree or equivalent education and experience preferred
- Relevant eDiscovery certification or willingness to obtain certification
- Robust communication, organization, analytical, and problem-solving abilities

Bring RelativityOne expertise, project discipline, and client service skills to Array’s eDiscovery delivery team.

📌 eDiscovery Client Services Manager (Canada)
🏢 Array Canada ULC
📍 Canada

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