Manage insurance claims operations at Intact through strategic initiatives, compliance controls, and team performance leadership. Work from Edmonton or Calgary in a hybrid model.
This Unit Claims Manager role leads operations while communicating Intact’s vision and values. You will improve processes, support technological advancements, conduct audits, provide feedback and training, and maintain claims standards. The permanent full-time position expects four office days during the initial period, then three days weekly, supporting collaboration and onboarding.
Key Responsibilities: Lead operations to meet important business goals
Communicate changes, directions, vision, and values
Implement controls based on audit findings




Provide staff feedback and training after audits
Ensure corporate policies and claims standards compliance
Requirements: At least two years corporate management experience
Or four years of insurance industry experience
Ability to motivate, coach, and engage staff
Solid interpersonal communication across organizational levels
Relentless pursuit of excellence and continuous learning
Apply your insurance operations, compliance, and performance leadership expertise to help Intact’s claims team achieve results.

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📌 Insurance Claims Operations Manager (Alberta)
🏢 Intact
📍 Alberta