Improve dealership operations with MSX International through coaching and performance analysis in Mahwah, New Jersey. This field-based position requires travel up to 80 percent.

The Operations Specialist supports automotive dealerships in improving service operations, customer experience, and overall performance. You will assess operations, coach dealership staff, and implement best practices. The work includes developing improvement plans, monitoring progress, and supporting business objectives.

Key Responsibilities:

- Assess dealership service operations and identify efficiency opportunities
- Coach staff on customer service and sales techniques
- Develop improvement plans with dealership leadership
- Track performance metrics and provide ongoing guidance




- Document observations, actions, and recommendations after visits

Requirements:

- Automotive dealership, fixed operations, or aftersales experience
- Solid coaching, mentoring, and relationship-building skills
- Ability to analyze data and develop improvement plans
- Excellent communication and presentation skills
- High School Diploma or GED required

Apply automotive operations, coaching, and performance analysis skills to help dealerships improve customer satisfaction and business results.

📌 Automotive Dealership Operations Specialist (Brooke-Alvinston)
🏢 MSX INTERNATIONAL
📍 Brooke-Alvinston