Senior Manager, eCommerce Program Management & CX (Ontario)

Senior Manager, eCommerce Program Management & CX (Ontario)

30 Oct
|
Walmart Canada
|
Ontario

30 Oct

Walmart Canada

Ontario

Walmart Canada is seeking a Senior Manager, Program Management to lead strategy, performance management, and continuous improvement of the eCommerce customer experience, focusing on NPS and Perfect Order. You will establish performance frameworks, conduct root-cause analysis, and drive improvement plans across the end-to-end order journey.
You will lead cross-functional accountability with Operations, Product, Technology, eComm, and Supply Chain to define actions, track progress, and deliver

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📌 Senior Manager, eCommerce Program Management & CX (Ontario)
🏢 Walmart Canada
📍 Ontario

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