Join Our Team
As our next Quality Assurance Manager , you’ll lead plant-level quality assurance activities to ensure products and manufacturing processes meet customer expectations, industry standards, and internal quality requirements. Your expertise in automotive quality systems, customer relations, structured problem-solving, digital quality, and people leadership will be crucial in improving product quality, reducing operational losses, and building a culture of accountability and continuous improvement.

Location: Mississauga, ON (onsite)

Salary Range: $115,400-$125,000 per year

Vacancy Type: Existing Position

Why You’ll Love Working Here

Employee Empowerment: A culture that empowers employees to take initiative and make impactful decisions.

Diverse Projects: Work on a variety of projects across different industries, gaining broad experience.

Mentorship Opportunities: Access to mentorship programs that help you grow both personally and professionally.

Global Mobility: Opportunities for international assignments and transfers to broaden your career horizons.

Ethical Practices: A commitment to ethical business practices and integrity in all operations.

What You’ll Be Doing

Establish departmental objectives, quality metrics, and improvement plans aligned with business goals

Lead customer quality communications, complaints, investigations, containment activities, and corrective actions

Drive continuous improvement initiatives focused on reducing defects, scrap, rework, warranty claims, and customer concerns

Improve process capability, process stability, product quality, and Overall Equipment Effectiveness

Lead structured problem-solving and root-cause analysis activities

Maintain and continuously improve the Quality Management System in accordance with IATF 16949 and customer-specific requirements

Ensure quality procedures, standards, work instructions, and controlled documentation remain current and effective

Lead internal and external audits, including IATF 16949, Layered Process Audits, Process Audits, Product Audits, and customer audits

Ensure timely closure and effectiveness verification of audit corrective actions

Lead cross-functional PFMEA reviews, Control Plan development, APQP, PPAP, MSA, SPC, and capability studies

Implement effective risk-management and process-control strategies

Lead the adoption of digital quality systems integrating manufacturing, laboratory,



inspection, and customer data

Enable real-time monitoring, predictive analytics, automated process controls, and data-driven decision-making

Monitor customer, supplier, and internal quality performance and implement corrective actions

Support supplier quality improvement, supplier corrective actions, and incoming material investigations

Prepare and present quality-performance reports and KPI reviews to management

Support new product launches, engineering changes, and customer program requirements

Lead, coach, mentor, and develop Quality Engineers, Quality Technicians, and Inspectors

Establish employee development plans and support succession planning within the Quality organization

Provide hands-on production-floor support for troubleshooting, containment, and corrective action implementation

Perform other related duties as assigned

What We’re Looking For

Bachelor’s degree in Materials Science, Metallurgy, Chemical Engineering, or a related technical discipline

Minimum 8 years of progressive quality experience in a manufacturing setting, preferably automotive

3–5 years of leadership or supervisory experience managing quality personnel

Strong working knowledge of IATF 16949 and customer-specific requirements

Demonstrated experience with APQP, PPAP, PFMEA, Control Plans, MSA, SPC, and process capability studies

Proficiency with quality analysis and structured problem-solving tools, including Minitab

Experience leading customer complaints, containment activities, root-cause investigations, and corrective actions

Understanding of digital manufacturing, Industry 4.0, and data-driven quality management

Experience with manufacturing data, SPC systems, MES platforms, process-monitoring tools, and business intelligence dashboards

Knowledge of automated process control, real-time production monitoring, and predictive quality systems

Excellent leadership, communication, presentation, and interpersonal skills

Ability to work independently while effectively leading cross-functional teams





Bonus Points If You Have

Automotive manufacturing and customer-facing quality leadership experience

Experience developing or transforming plant-level Quality Management Systems

Experience implementing digital quality platforms and automated data pipelines

Familiarity with AI-enabled analytics and machine-learning applications in manufacturing

Experience integrating laboratory, inspection, MES, SPC, and customer-quality data

Experience with advanced manufacturing technologies and predictive quality systems

Proven success reducing scrap, defects, warranty claims, and customer complaints

Experience developing high-performing quality teams and succession plans

What We Offer
Johnson Electric offers talented people like you the opportunity to grow professionally and personally, surrounded by some of the most dedicated, innovative, and entrepreneurial colleagues you will find anywhere. We offer competitive pay and benefits, along with a culture driven by our values and designed to ensure that our most important asset, our people, can flourish.

Johnson Electric welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in any stage of the selection process.

Johnson Electric is an equal opportunity employer committed to providing an inclusive and barrier-free recruitment and selection process. Applicants should advise Human Resources if they require accommodation during the recruitment process.

Please note: Johnson Electric may use Artificial Intelligence tools as part of our recruitment process.

Come join our global, inclusive & diverse team
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

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📌 Quality Assurance Manager (Ontario)
🏢 Johnson Electric Group
📍 Ontario