Manage established shipper accounts at Transam Carriers using customer service and transportation knowledge, with in office or remote work in Vaughan, Ontario.

As an Account Manager, you will oversee existing customers for an asset-based cross-border carrier operating more than 140 trucks. The focus is retaining relationships while growing freight, lanes, volume, and rates. Success requires regular communication, practical problem-solving, and commercial awareness.

Key Responsibilities:

- Serve as primary contact for existing shipper accounts
- Build relationships through regular customer check-ins and reviews
- Resolve service issues with dispatch and update customers
- Identify new lanes, volume, and rate opportunities
- Manage rate reviews, renewals, and customer requirements

Requirements:

- Two or more years in account management or customer success
- Transportation or logistics experience preferred
- Calm, reliable, and service-minded customer approach
- Strong problem-solving and follow-through skills
- Comfort with numbers, rates, and margins; second language an asset

Apply customer relationship, logistics, and account growth skills while supporting Transam Carriers shippers from Vaughan.

📌 Transportation Account Manager (Vaughan)
🏢 Transam Carriers
📍 Vaughan