Lead scheduling operations and customer service as a full time Scheduling Supervisor in CarePartners’ Sarnia, Ontario office. Use advanced software and analytical problem-solving skills.

CarePartners seeks a Scheduling Supervisor to support the Director and Operations Manager within an integrated, client-focused service model. The role builds healthcare worker schedules, coaches Team Coordinators, and promotes quality service. It requires knowledge of Ontario Health atHome contractual obligations and case management.

Key Responsibilities:

- Build and maintain master schedules for frontline healthcare workers
- Train Team Coordinators on PROCURA and Workflow
- Resolve challenging scheduling cases and service-area conflicts
- Monitor procedures,



workload distribution, benchmarks, and reports
- Lead meetings and recommend operational improvements

Requirements:

- One to three years of post-secondary education
- Three to six years of job-related work experience
- Excellent verbal and written communication skills
- Advanced database and software knowledge and experience
- Ability to work non-traditional hours

Bring scheduling leadership, healthcare coordination, PROCURA expertise, and customer service skills to CarePartners in Sarnia.

📌 Scheduling Supervisor Sarnia
🏢 Superprof
📍 Sarnia