Director, Student Housing and Campus Services Job Description The Director, Student Housing and Campus Services provides strategic leadership, oversight and direction for a diverse portfolio of student-facing operations that contribute to student success, institutional sustainability, enrollment objectives, community engagement and the overall campus experience.
Reporting to the Vice President, Administration and Chief Operating Officer ( COO ), the Director is responsible for the strategic leadership and operational effectiveness of Student Housing, Business Operations and Child Care Services. The position establishes priorities, service standards, performance measures and long-term strategies that ensure Campus Services operations support the College’s Strategic Plan and deliver exceptional services to students, employees and community members.
The Director promotes innovation, service excellence, operational effectiveness and revenue diversification while fostering collaborative relationships across the College and with external partners. The position provides strategic leadership for the ongoing development and growth of campus services and related business operations.
The Director participates in an on-call rotation and regularly responds to escalated crises and emergencies.
The following positions report directly to the Director, Student Housing and Campus Services:
Associate Director, Student Housing
Manager, Business Operations
Manager, Child Care Services
Assistant to the Director
Strategic Leadership Leads a comprehensive Campus Services strategy aligned with the College Strategic Plan and Administration Division priorities.
Provides strategic leadership and oversight for Student Housing, Business Operations and Child Care Services.
Provides strategic leadership for the development, sustainability and potential expansion of services.
Establishes annual and multi-year priorities, goals and performance measures for the Campus Services portfolio.
Leads continuous improvement initiatives, service innovation and operational modernization efforts.
Identifies emerging trends, opportunities and risks affecting campus services and develops appropriate strategic responses.
Provides strategic advice and recommendations to the Vice President, Administration and COO .
Business and Financial Stewardship Provides leadership for the overall financial sustainability of the Campus Services portfolio.
Leads the development and implementation of revenue strategies that support institutional sustainability.
Oversees development of annual operating and capital budgets.
Reviews financial performance, business plans, forecasts and key performance indicators.
Evaluates opportunities for business development, partnership development and revenue diversification.
Leads the development of business cases related to new services, expansion opportunities and operational initiatives.
Oversees significant contractual relationships and service partnerships.
Student Housing Oversight Provides executive oversight of Student Housing through the Associate Director, Student Housing.
Provides leadership for the integration of student housing strategy with enrolment, student success, campus planning, and institutional growth objectives.
Provides strategic oversight and executive sponsorship for future student housing development projects, including partnerships, business planning, capital planning, and operational readiness activities
Reviews housing occupancy performance, financial results and operational outcomes.




Provides leadership regarding major housing policy and risk management matters.
Collaborates with Facilities Services and Campus Development regarding housing infrastructure.
Operational Excellence Establishes portfolio-wide service standards and accountability frameworks.
Ensures effective risk management practices are embedded throughout Campus Services.
Promotes customer service excellence and student-centred service delivery.
Leads major operational improvement initiatives.
Ensures compliance with institutional policies, legislation and regulatory requirements.
Leadership and People Management Provides leadership, coaching and professional development to direct reports.
Develops leadership capability and organizational effectiveness throughout the portfolio.
Supports succession planning and workforce development initiatives.
Fosters an inclusive, collaborative and high-performing culture.
Participates in labour relations activities and collective agreement administration.
Stakeholder and Community Relations Represents Campus Services on institutional committees and working groups.
Develops and maintains effective relationships with government agencies, community organizations, Indigenous communities, contractors and industry partners.
Collaborates with leaders across the College to support institutional priorities.
Represents the College in provincial and sectoral discussions relating to campus services.
D) OTHER FUNCTIONS AND RESPONSIBILITIES Participates as a member of the Administration Division leadership team.
Participate in an on-call leadership rotation as required.
Represents the Vice President, Administration and COO on committees and working groups as assigned.
Member of the Senior Leadership Council ( SLC ).
Leads special projects and initiatives.
Performs other duties consistent with the scope and complexity of the position.
E) KNOWLEDGE , SKILLS AND ABILITIES Demonstrated strategic leadership and organizational planning skills.
Strong business, financial and operational management skills.
Exceptional leadership, communication and relationship-building abilities.
Demonstrated ability to lead diverse operations through direct reports.
Knowledge of business planning, budgeting and financial analysis.
Strong change management and organizational development skills.
Demonstrated ability to establish productive partnerships and collaborations.
Knowledge of contract management, risk management and governance practices.
Ability to balance student experience objectives with business and operational requirements.
Demonstrated commitment to reconciliation, equity, diversity, inclusion and accessibility.
Ability to operate effectively in a complex public sector environment.
Master’s degree in Business Administration, Public Administration, Higher Education Administration or a related field.
Minimumeight (8) to ten (10) years of progressively responsible leadership experience.
Demonstrated experience leading multiple operational units through direct reports.
Experience with strategic planning, budgeting, business development and operational leadership.




Experience in a large public-sector and unionized environment.
Demonstrated experience leading organizational change and continuous improvement initiatives.
Equivalent combinations of education and experience may be considered.
Supporting Truth & Reconciliation Commission's Recommendations Preference may be given to candidates who, at the interview stage, demonstrate an understanding of the TRC’s Calls to Action and UNDRIP as they inform change in the workplace.
Capabilities Focus on Students and Their Success (Core) We all have a role to play in promoting and supporting students – directly or indirectly – contributing to their success, education and transition as they build their path to the future.
Cultural Alignment (Core) Inclusion and respect align with Camosun’s traditions of lifelong learning and positive, supportive experiences for all. We examine our individual and institutional cultures and, through indigenization, consider other ways of knowing (thinking), being (approaches), doing (acting), and relating.
Fostering and Nurturing Relationships (Core) Fostering and nurturing relationships is at the core of everything we do. Successful workplace relationships take time to develop and include building trust, engagement and collaboration.
Address College Needs (Leadership) In order to address college needs leaders recognize and respond to the complex, diverse and interdependent components. Leaders inspire others to work individually and collaboratively to achieve departmental/divisional, college and sectoral goals.
Enable Self & Others (Leadership) To better serve students and the college to achieve success, leaders enable self and others to take responsibility and to participate in learning and development opportunities.
Create Time and Space (Leadership) To be at our best and achieve organizational goals, we need both time and space. Time and space as a unitary concept promotes opportunities to listen, plan, think, create, innovate and develop relationships.
Commitment to Equity, Diversity and Inclusion Camosun College values diversity as a strength and strives to be an equitable and inclusive college community of students and employees. The College is an Equal Opportunity Employer that adheres to the BC Human Rights Code which protects against discrimination based on Indigenous identity, race, colour, ancestry, place of origin, religion, marital status, family status, physical and mental disability, sex, sexual orientation, gender identity or expression, or age. The College also recognizes and honors UNDRIP, the TRC Calls to Actions and the BC Declaration on the Rights of Indigenous Peoples’ Act. Going beyond legislation, Camosun recognizes the historical and persistent inequities that many people of marginalized groups have faced in society and in the workplace. We seek to dismantle these barriers through systemic and institutional changes focused on strengthening inclusive hiring practices, accessibility and organizational culture. We recognize that moving towards more equitable communities is an ongoing and evolving journey - one which the College is committed to undertaking. Since Camosun plays an significant role in creating change within communities, it is our hope that our employees reflect the diversity of our students and experience an inclusive and supportive work environment. Please contact Human Resources for more information.
If you require an accommodation during any stage of our recruitment process, please contact [email protected] to let us know how we can assist you.

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📌 Director, Student Housing and Campus Services (British Columbia)
🏢 Camosun
📍 British Columbia