Customer Service & Aquatics Specialist (Castlegar)

Customer Service & Aquatics Specialist (Castlegar)

30 Oct
|
Blue Barn Pet
|
Castlegar

30 Oct

Blue Barn Pet

Castlegar

Love people? Love pets? Know your way around a fish tank?At Blue Barn, we believe great pet stores are about helping people give their pets the best life possible—and making every customer feel welcome while they're here.We're a locally owned, community-minded pet store looking for an experienced aquarist who is also an excellent customer service person. Someone who can talk fish and water chemistry one minute, help a new pet parent choose the right food the next, and ring through a purchase with a smile.If you're the person your friends call when their aquarium has cloudy water, algae problems, or a fish that isn't looking quite right—we'd love to meet you!What You'll DoGreet customers, listen to their needs and provide friendly, knowledgeable adviceHelp customers choose the right products for their petsBuild relationships and create a customer experience that keeps people coming backOperate the cash register and help with general store dutiesAquaticsProvide knowledgeable advice on freshwater aquariums, fish, plants, equipment and water careHelp customers with fish selection, compatibility, stocking, cycling, acclimation and aquarium maintenanceTest water and troubleshoot common aquarium problemsMaintain clean, healthy and attractive aquariums, including water changes and routine maintenanceMonitor fish health and water conditions and recognize potential problemsMaintain accurate livestock information, pricing and inventoryThe StoreKeep shelves, displays and aquariums clean,



organized and appealingStay up to date on promotions, products and loyalty programsLearn about our other pet categories and help wherever neededWork as part of a team to keep the store running smoothlyWhat We're Looking ForSolid hands-on aquarium experience and knowledgePrevious retail and customer service experienceStrong communication and listening skillsConfidence discussing aquarium care, fish, equipment and water qualityAbility to troubleshoot common aquarium issuesA genuine interest in helping people and their petsFriendly, positive attitude and a willingness to jump in and helpAbility to work independently and as part of a teamFlexible availability, including evenings, weekends and holidaysAbility to safely lift up to 50 lbs and perform physical tasks such as stocking and aquarium maintenanceExperience with other pets is a bonus! Knowledge of dogs, cats, birds, reptiles, small animals or farm animals is always welcome.Why Blue Barn?We're a locally owned business—not a big chain—and we care about our customers, our communities and our team.We offer:Extended health benefitsFree monthly pet foodTraining and opportunities to learnOpportunities for advancementA supportive team of people who genuinely love petsReady to Join Us?If you're an experienced aquarist who also knows what outstanding customer service looks like, we want to hear from you.We're looking for someone who knows fish—but more importantly, someone who knows people.

📌 Customer Service & Aquatics Specialist (Castlegar)
🏢 Blue Barn Pet
📍 Castlegar

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