- Own the day-to-day configuration and governance of MaintainX: asset hierarchy, PM templates, failure coding library, work order types, user access, and system settings
- Develop, document, and maintain the maintenance processes and standard operating procedures that govern how work is planned, executed, and recorded across the FPG team
- Monitor system usage and work order completion quality; identify gaps in adherence, incomplete records, or process deviations and address them constructively with the relevant team member
- Provide day-to-day support to FPG team members using MaintainX: troubleshoot system issues, answer process questions, and onboard new users
- Maintain MaintainX data quality to the ≥95% completeness standard; incomplete or inaccurate records directly undermine the team’s KPI reporting
- Develop and run regular MaintainX reporting to support FPG performance reviews, governance cadences, and the FPG Manager’s monthly dashboard
- Support commissioning handovers: ensure Baseline Capture records are complete and correctly structured before any unit enters Production mode

Location

Remote - Canada

Description

What You'll Do

- Own the day-to-day configuration and governance of MaintainX: asset hierarchy, PM templates, failure coding library, work order types, user access, and system settings
- Develop, document, and maintain the maintenance processes and standard operating procedures that govern how work is planned, executed, and recorded across the FPG team
- Monitor system usage and work order completion quality; identify gaps in adherence, incomplete records, or process deviations and address them constructively with the relevant team member




- Provide day-to-day support to FPG team members using MaintainX: troubleshoot system issues, answer process questions, and onboard new users
- Maintain MaintainX data quality to the ≥95% completeness standard; incomplete or inaccurate records directly undermine the team’s KPI reporting
- Develop and run regular MaintainX reporting to support FPG performance reviews, governance cadences, and the FPG Manager’s monthly dashboard
- Support commissioning handovers: ensure Baseline Capture records are complete and correctly structured before any unit enters Production mode

What We'll Love About You

- You take personal pride in a well-configured system. The correct hierarchy, the right failure codes, the right PM interval all matter to you, and you notice when they’re wrong.
- You are the person people come to when the system does something unexpected, and you know exactly where to look.
- You write clear, practical documentation that people actually follow, not because they have to, but because it makes the job easier.
- You hold others to the data standard constructively. You can tell a field tech their work order is incomplete without making it a confrontation.
- You are curious about the maintenance workflows you govern. You want to understand why a PM exists, not just that it does.

Key Responsibilities

- Configure and govern MaintainX as the system of record: complete,



accurate asset hierarchy, failure codes, PM library, and work order standards before FPG goes live
- Develop the minimum viable SOP package for FPG launch: work order closure standards, PM execution procedures, and user training materials
- Achieve and maintain ≥95% MaintainX data completeness across all active work orders and asset records
- Deliver a monthly MaintainX data quality report to the FPG Manager identifying gaps, trends, and improvement actions
- Support Baseline Capture for every new unit entering Production mode: verify configuration records are complete before status change
- Train all new FPG team members on MaintainX processes and standards during onboarding
- Continuously improve the system: propose and implement changes to templates, workflows, and configuration as the fleet and team’s needs evolve

Travel Requirements

- Minimal, there will be occasional travel to offices or sites for onboarding, training, or system roll-out support (estimated <5% annually).

Skills, Education, and Experience

Must Have Skills, Education, and Experience

- Robust IT skills with demonstrated experience administering a CMMS, EAM, or similar maintenance/asset management platform (MaintainX experience strongly preferred and will be prioritized)
- Experience developing maintenance processes, SOPs, or work management procedures in writing, with the ability to produce documentation that field and technical staff actually follow
- Systematic, detail-oriented approach to data quality: experience identifying and resolving data completeness gaps in an operational system
- Experience training and supporting

📌 Fleet Reliability (Canada)
🏢 GeologicAI
📍 Canada