Solutions Specialist (Toronto)

Solutions Specialist (Toronto)

30 Oct
|
University of Toronto
|
Toronto

30 Oct

University of Toronto

Toronto

Faculty/Division: Temerty Faculty of MedicineDepartment: MedITCampus: St. George (Downtown Toronto)Req ID: 50510Your opportunity: MedIT provides information technology support for the Temerty Faculty of Medicine. Our mission is to partner and collaborate with clients, University, and third parties to determine value based, sustainable technology solutions that enable the Faculty to achieve its academic mission.Working under the guidance and supervision of the M365 Lead Architect, the M365 Solutions Specialist will play a key role in optimizing workflows within Temerty Medicine using the Microsoft 365 suite. You'll work alongside clients and M365 Solution Architects to design and implement tailored, user-friendly solutions while providing hands‐on programming support. This role offers a unique opportunity to deepen your expertise in M365 products and leverage that knowledge to enhance efficiency and innovation across the Faculty.Your responsibilities will include:Assessing client system requirements, business processes, and user needs, and proposing effective solutions using the Microsoft 365 (M365) suiteAnalyzing the performance and efficiency of current client systems (e.G., SharePoint), developing technical improvements, and ensuring system security and integrity.Gathering requirements from clients and working closely with M365 Solution Architects to create and implement user-friendly solutions that streamline workflows and improve client processes.Collaborating with M365 Solution Architects to develop and implement Enterprise offerings, rollout, and implementation across Temerty MedicineDeveloping, testing, and modifying programming code within the M365 suite based on client needs.Evaluating recent M365 tools and updates to assess risks and/or opportunitiesAddressing client service requests for M365, troubleshoot issues, update documentation,



and train end-users on M365 features and best practices.Essential Qualifications:Bachelor's Degree or acceptable combination of equivalent experienceMinimum four years of experience with M365 development and administration, ideally in a higher education environmentStrong understanding of Microsoft 365 suite, including SharePoint, Teams, and Office applicationsPossesses knowledge of related technologies such as SQL server, MS Windows Server, Azure, Microsoft 365, and Active DirectoryProven experience with Power Platform, including PowerApps, Power Automate, and Power BIDemonstrated development experience, with the ability to do custom development for M365 productsExperience in working in an Agile environmentStrong communications skills (both oral and written) to communicate effectively with both highly-technical and non-technical usersStrong interpersonal to effectively work with a wide range of faculty, staff, and studentsAbility to work well as a team member in multi-professional environment and as an individual contributorAssets (Nonessential):Work experience in a university, government, or healthcare settingCertifications such as Microsoft 365 Fundamentals, Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), and Microsoft Certified Solutions Developer (MCSD), or Microsoft Certified: Information Protection AdministratorTo be successful in this role you will be:AdaptableCommunicatorMulti-taskerOrganizedProblem solverResourcefulTeam playerClosing Date: 10/30/2026, 11:59PM ETEmployee Group: USWAppointment Type: Budget - ContinuingSchedule: Full-TimePay Scale Group & Hiring Zone:



USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.Job Category: Information Technology (IT)Divisional HR Office Email: [email protected] Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.Diversity Statement The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.Accessibility Statement The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact [email protected].

📌 Solutions Specialist (Toronto)
🏢 University of Toronto
📍 Toronto

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