Improve product execution through scalable processes, governance, and reporting at Kinaxis. Work hybrid in Ottawa or Toronto, or remotely elsewhere in Canada.

As a Product Operations Specialist, you will support software product organizations through planning, development, validation, release, and in-market operations. You will design operating frameworks, improve workflows, and generate insights that strengthen delivery consistency. Collaboration spans Product, Engineering, UX, Product Marketing, and Customer Success.

Key Responsibilities:

- Design and improve product delivery and execution frameworks
- Identify process friction, tooling gaps, and data-quality issues
- Maintain reporting structures, metrics, dashboards, and definitions
- Improve planning, lifecycle management,



and release readiness
- Analyze trends and recommend scalable operational improvements

Requirements:

- Bachelor's degree or equivalent education and experience
- Five-plus years in Product Operations or related disciplines
- Experience supporting software, SaaS, or technology products
- Cross-functional process improvement and stakeholder influence experience
- Experience with metrics, reporting, workflows, and automation tools

Bring product operations, process improvement, and analytical expertise to strengthen execution across Kinaxis product teams.

📌 Product Operations Process Specialist (Ottawa)
🏢 Kinaxis
📍 Ottawa