Are you someone who enjoys bringing structure to complexity, solving problems, and delivering an experience people can count on? Do you take pride in accuracy, attention to detail, and helping others navigate important moments throughout their employment journey? We are looking for an Employee Services Coordinator to join our team and help support payroll and benefits services for employees across the College.

Position Type: Term | Duration: 1 year

Location: Any NBCC campus location

Salary Range: $2,098.00 to $2,932.00 bi-weekly (Management/Non-Union Pay Band 3)

Qualifications

Education & Experience:

- Diploma or degree in a related field with a minimum of 2-3 years of experience in a similar position.
- Payroll Compliance Practitioner (PCP) certification is considered an asset.
- Experience processing payroll for both hourly and salaried employees.
- Strong proficiency in Microsoft Excel, including functions such as XLOOKUP and Pivot Tables, along with experience using other Microsoft Office applications.
- Demonstrated ability to communicate effectively with employees, managers, and stakeholders at all levels.
- Strong attention to detail and commitment to accuracy.
- High ethical standards and a deep respect for confidentiality and the protection of personal information.
- Robust analytical skills with the ability to investigate and resolve complex payroll issues.
- Sound judgment, critical thinking, and problem-solving abilities.
- Self-motivated with the ability to work independently while contributing positively within a team environment.
- Ability to manage competing priorities and adapt to changing demands.




- A continuous improvement mindset with the ability to identify opportunities and make practical recommendations.

Candidates must clearly demonstrate how they meet these qualifications on their resumes. Other combinations of education and experience may be considered as equivalent.

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.

Responsibilities

At NBCC, our people are at the heart of everything we do. As Employee Services Coordinator, you will play an important role in supporting the employee experience by ensuring payroll and benefits services are delivered accurately, efficiently, and with a high degree of care and confidentiality. Working closely with employees, managers, Finance, and People & Culture teams, you will help ensure our people receive the support they need throughout their employment journey while contributing to continuous improvement initiatives that strengthen our services and processes.

- Serve as the primary point of contact and subject matter expert for payroll and benefits-related inquiries.
- Coordinate and oversee full-cycle payroll processing for multiple employee groups, ensuring accuracy, timeliness, and compliance with applicable legislation.
- Process employee lifecycle transactions including hires, compensation changes, transfers,



leaves of absence, and departures.
- Administer and reconcile employee benefits, pension-related transactions, and payroll deductions.
- Ensure compliance with organizational policies, collective agreements, and federal and provincial payroll legislation.
- Maintain accurate and confidential employee records in accordance with privacy and records management requirements.
- Prepare payroll reconciliations and year-end activities.
- Support internal and external audits by preparing documentation and ensuring payroll records are accurate and complete.
- Collaborate with Finance and internal and external stakeholders on payroll and benefits-related matters.
- Identify opportunities to improve processes, strengthen controls, reduce risk, and enhance service delivery.
- Participate in special projects, system enhancements, ERP initiatives, and continuous improvement activities.

At NBCC, you will join a purpose-driven organization that is shaping the future of New Brunswick through education, workforce development, and community impact. In addition to meaningful work, we offer:

- An inclusive culture where people feel valued, supported, and connected.
- Opportunities to grow as a leader through continuous learning and development.
- Membership in the New Brunswick Public Service Pension Plan.
- Access to an Employee and Family Assistance Program (EFAP).
- Competitive vacation, sick leave, and volunteer leave provisions.
- Tuition support programs for employees and tuition benefits for eligible family members.
- The opportunity to work alongside engaged colleagues who are committed to stude

📌 Employee Services Coordinator (Fredericton)
🏢 New Brunswick Community College (NBCC)
📍 Fredericton