SAIT's Marketing department works to share the right message, in the right place, at the right time with prospective students, industry and the community. Join a creative team that leads the institutional marketing and recruitment plan to deliver cohesive and impactful experiences across every touchpoint – from digital channels to in-person events.The OpportunityJob classification: Information Officer ISalary range: $64,994.80 - $67,822.30. Placement within the range is typically based upon a review of skills, experience, and internal equity.Hours per week: 36.25Paid leave: 3 weeks vacation per yearDeadline to apply: 4:00PM, October 20, 2026As the Digital Experience Coordinator, you'll play a key role in managing and improving SAIT's website and digital platforms. You'll collaborate with partners across the institution to deliver accessible, user-focused digital experiences, using data, analytics, and audience insights to continuously enhance our online presence.If you're passionate about creating seamless online experiences, enjoy collaborating with diverse teams, and want to make a meaningful impact on how people engage with SAIT, we'd love to hear from you.How you'll contributeDigital Projects and Cross-Functional CoordinationCoordinate assigned digital projects and enhancements from requirements gathering through implementation and evaluationWork with Marketing and Communications, ITS, academic units, service areas, vendors and other partners to support successful deliveryDocument requirements, decisions, timelines, responsibilities, risks and dependenciesCoordinate user acceptance testing, content readiness, quality assurance and implementation activitiesSupport institutional digital, customer experience and learner journey initiatives as assignedDigital experience and Website OperationsCoordinate the day-to-day operation, maintenance and continuous improvement of SAIT.Ca and assigned digital propertiesReview and respond to website requests, identifying requirements, dependencies, risks and appropriate next stepsCoordinate the publishing, updating, restructuring and removal of digital contentMonitor assigned digital experiences for accuracy, usability,
consistency and alignment with established standardsSupport incident resolution and communicate with appropriate technical, content and business partners when issues ariseMaintain documentation, request processes and operational procedures supporting digital experience workContent Coordination and GovernanceWork with internal partners to plan, organize and deliver audience-focused digital contentAdvise content owners on web writing, information architecture, search engine optimization, accessibility and digital best practicesApply approved content, brand, accessibility, and user experience standards across assigned digital propertiesCoordinate content lifecycle activities and follow up with content owners to support accuracy and accountabilityAnalytics, Insights and OptimizationMonitor website analytics, search behaviour, user feedback and other digital performance indicatorsTranslate digital data into practical recommendations for content, navigation and experience improvementsSupport the definition and tracking of digital experience measures and key performance indicatorsApply established accessibility, usability, brand and quality standards to digital content and experiencesIdentify pain points affecting users and coordinate or recommend appropriate corrective actionDevelop resources, training and guidance to support content contributorsWhat you bringMust have a diploma in digital communications, marketing, user experience, information architecture, communications, business, or a related fieldA Bachelor's degree in a related discipline would be considered an asset3-5 years of related experience supporting websites, digital content, user experience,
digital communications or online services in a complex organization is requiredSkillsWorking in a content management systemCoordinating website content and enhancement requestsApplying web accessibility and usability practicesUsing web analytics and performance dataWorking with search optimization and content design principlesCoordinating work across business, content, and technical teamsConducting quality assurance or user acceptance testingSupporting multiple partnerships and competing prioritiesWe sincerely thank all applicants for their interest in this chance. We understand how important communication is, and we are committed to following up with every candidate. Please know that each application is thoughtfully reviewed, and you will hear from us either way.Together, we build bold futuresAt SAIT, we equip you with the resources you need to shape bold futures for yourself and our communities. We offer a comprehensive package including:- Generous time off to pursue other passions and support your wellbeing- SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported- Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate- Access to a Health Spending or Taxable Spending Account- Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses- Defined Benefit pension through LAPP to help you retire with confidence- Excellent dining options on campus- Free access to our fitness facilities and group fitness classesAnd the perks keep on coming!About SAITAt SAIT, we're building bold futures. We're a community of tenacious problem‐solvers, inventive thinkers, and passionate collaborators who believe in doing work that matters.Named one of Alberta's Top Employers, we're driven by a desire to create an impact in our community. If you're looking for a place where purpose meets possibility, you've found it here.We're committed to community and belongingCommunity and belonging is essential to achieving SAIT's vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about Community and Belonging at SAIT.
📌 Digital Experience Coordinator (Calgary)
🏢 SAIT
📍 Calgary