Program Services Manager, Spinal Cord Rehab - Inpatient Unit 2B & Outpatient Clinic

- Full time
- Department: Spinal Cord Rehab Program
- Compensation: CAD 54.53 - CAD 68.16 - hourly

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union:Non-Union
Number of Vacancies:1
New or Replacement Position: Replacement
Site:Toronto Rehab Institute - Lyndhurst Centre
Department:Spinal Cord Rehab Program
Reports to:Clinical Director, Brain, Spinal Cord, Cardiac Rehab Program and Staffing Office
Salary Range:$54.53 - $68.16 per hour
Hours:37.5 hours per week
Shifts:Day shift
Status: TemporaryFull-Time (18 Months Contract)
Closing Date: November 10, 2026

Position Summary

The Program Services Manager,



Spinal Cord Rehabilitation (Inpatient Unit 2B & Outpatient Clinic) provides strategic, operational, and clinical leadership for a multidisciplinary team within the Spinal Cord Rehabilitation Program at Toronto Rehab’s Lyndhurst Centre. Reporting to the Clinical Director, the Manager is responsible for ensuring the delivery of safe, high-quality, patient- and family-centred care across inpatient and outpatient services, while fostering a culture of collaboration, accountability, continuous learning, innovation, and evidence-based practice. The role oversees day-to-day operations, resource utilization, fiscal management, quality improvement initiatives, and the development of new models of care to support seamless transitions across the rehabilitation continuum. Working closely with patients, caregivers, staff, physicians, researchers, and academic partners, the Manager advances program goals, supports education and research activities, and leads change management initiatives that enhance clinical outcomes, operational effectiveness, and the patient experience.

Duties

- Provide administrative and clinical leadership to a multidisciplinary team
- Create an environment of continuous learning; engaging staff, patient and families in continuous improvement
- Facilitate the delivery of safe high quality, patient-centered care to patients




- Foster an environment that is collaborative, inter professional and accountable, partnering with patients and caregivers
- Coordinate and be accountable for the day-to-day utilization of resources to achieve the service's goals
- Facilitate seamless transitions between inpatient, outpatient and the community, spanning the entire health care continuum
- Oversee and develop innovative services, e.g. new models of care, continuous process and quality improvement
- Fiscal planning and accountability
- Foster an environment that facilitates education and research

Qualifications

- A Baccalaureate degree in a regulated health profession (e.g., nursing, physiotherapy, occupational therapy) required
- A minimum of three years’ experience as a clinical manager is preferred
- Experience in Spinal Cord or Neuro population is preferred
- Experience managing an multi-disciplinary health care team in a multi-site academic health care setting is an asset
- Experience with inpatient, outpatient, and community based programs and services is an asset
- Proven change management skills combined with the ability to work with and through others
- Strong leadership and motivational skills
- Working knowledge of labour/management practices
- Excellent interpersonal, verbal and written communication skills
- Demonstrated conflict resolution and creative problem-solving skills
- Demonstrated composure under stressful situations
- Proven ability to promote an academic practice environment within the clinical setting
- Experience effecting change-adapting/implementing and facilitating change within others within both a unio

📌 Program Services Manager, Spinal Cord Rehab (Toronto)
🏢 University Health Network
📍 Toronto