Lead multi-unit residential operations for MetCap Living in an on-site Eastern Canada role requiring analytical and property management expertise.

The Director of Operations oversees portfolio performance, efficient processes, and resident experience standards. This full-time position collaborates with finance, capital improvements, customer service, technology, and collections leaders. The work supports budgets, building performance, and continuous service improvement.

Key Responsibilities:

- Oversee operational performance across a multi-unit residential portfolio
- Monitor operational metrics and guide site and regional teams
- Resolve escalated resident issues and uphold service standards
- Develop operational strategies and implement process improvements




- Mentor managers and support property enhancement projects

Requirements:

- Strong operations management experience across multi-site residential portfolios
- Advanced analytical skills using operational, financial, and occupancy data
- Experience leading diverse teams and coaching managers
- Budgeting expertise for operating and capital expenditures
- Property management experience and in office Eastern Canada availability

Bring residential operations leadership, analytical judgment, budgeting expertise, and resident service focus to MetCap Living’s portfolio.

📌 Director of Residential Operations (Halifax Regional Municipality)
🏢 MetCap Living
📍 Halifax Regional Municipality