Join Splash N' Learn as a Customer Service Representative, supporting families in a nurturing swim school environment. This full-time remote position focuses on exceptional client communication and administrative tasks.As a key part of the Swimmer Care Team, this role involves collaborating while handling administrative duties and delivering commendable service. Your strong communication skills will address customer inquiries and facilitate smooth registration processes for recent clients. You will ensure operational success while celebrating swimmer milestones in this detail-oriented position.Key Responsibilities:Create welcoming experiences for clients through friendly communicationAddress inquiries, concerns,



and complaints via multiple platformsGuide clients through account creation and swim policiesManage daily class bookings and instructor assignmentsAssist with payment processing and follow-ups on balancesRequirements:Strong verbal and written communication skillsExceptional customer service mindset and positive attitudeOrganized and self-motivated with detail orientationProblem-solving ability in high-pressure situationsProficient in digital communication tools and systemsElevate your customer service career in a supportive and collaborative environment with Splash N' Learn.

📌 Customer Service Representative - Remote Role (Barrie)
🏢 Splash N Learn Swim School
📍 Barrie