Capability Area : Wholesale Planning & Account Services
- NAM

Your Opportunity at ARC’TERYX:

As a Account Services Specialist
- NAM , you own the end-to-end allocation and fulfillment for top-tier wholesale accounts, translating constrained supply into clear, prioritized decisions that protect service levels and account relationships. You are the primary planning partner to our key accounts , t he person who surfaces risk early, drives order prioritization, and keeps delivery commitments and risks visible to planning and commercial . This role offers hands‑on ownership of complex, high-volume account management and the chance to build deep expertise at the intersection of supply, demand, and commercial planning. You will develop your ability to influence cross‑functional partners , navigate ambiguity, and deepen your analytical capabilities in a fast‑paced, global supply chain setting.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

The Wholesale Planning & Account Services
- NAM team leads the regional wholesale channel planning cycle end to end, bringing together merchandise planning, demand planning, and inventory allocation to support wholesale partners and deliver on regional business priorities. The team works closely with Commercial, Global Inventory Planning, Global Merchandise Planning, and omni‑channel planning teams to translate account needs, market insights, and inventory considerations into coordinated plans that support order management, replenishment, and in‑season decisions. Together, the team helps ensure wholesale accounts receive the right product, in the right quantities, at the right time,



while reflecting regional nuances and strengthening cross‑functional alignment.

Department : Regional Supply Chain – NAM

Capability Area : Wholesale Planning & Account Services
- NAM

Location:
North Vancouver

Your Chance at ARC’TERYX:

As a Account Services Specialist
- NAM , you own the end-to-end allocation and fulfillment for top-tier wholesale accounts, translating constrained supply into clear, prioritized decisions that protect service levels and account relationships. You are the primary planning partner to our key accounts , t he person who surfaces risk early, drives order prioritization, and keeps delivery commitments and risks visible to planning and commercial . This role offers hands‑on ownership of complex, high-volume account management and the opportunity to build deep expertise at the intersection of supply, demand, and commercial planning. You will develop your ability to influence cross‑functional partners , navigate ambiguity, and deepen your analytical capabilities in a fast‑paced, global supply chain environment.

This role is based out of our North Vancouver office and is open to hybrid work from home. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The Wholesale Planning & Account Services
- NAM team leads the regional wholesale channel planning cycle end to end, bringing together merchandise planning, demand planning,



and inventory allocation to support wholesale partners and deliver on regional business priorities. The team works closely with Commercial, Global Inventory Planning, Global Merchandise Planning, and omni‑channel planning teams to translate account needs, market insights, and inventory considerations into coordinated plans that support order management, replenishment, and in‑season decisions. Together, the team helps ensure wholesale accounts receive the right product, in the right quantities, at the right time, while reflecting regional nuances and strengthening cross‑functional alignment.

If you were in the Account Services Specialist
- NAM role now, here are some of the core activities you would be doing:

- Owning the end-to-end allocation and fulfillment process for top-tier wholesale accounts, maintaining accurate order prioritization and optimizing shipment timing and phasing
- Executing allocation strategy under constrained supply, balancing service level commitments with inventory availability and making clear prioritization decisions
- Providing visibility into order status, risks, and delivery outlook to internal and external stakeholders
- Partnering closely with Wholesale Sales, key account buyers, and forecast analysts to align on delivery timing, manage account expectations, and navigate orderbook changes and trade‑offs
- Collaborating cross‑functionally with Demand Planning, Supply Planning, and Commercial to proactively identify and resolve risks to key account fulfillment

Here are some of the things you could be working on in the future:

- Refining allocation rules and prioritization frameworks to improve service level consistency across the wholesale accou

📌 Account Services Specialist (North Vancouver)
🏢 Arc'teryx Equipment
📍 North Vancouver