Join our vibrant Guest Service team as a Guest Service Agent, incorporating Night Audit shifts. Engage with guests, manage reservations meticulously, and elevate service quality to enhance guest experiences.We are looking for team-oriented individuals who thrive in hospitality. As a Guest Service Agent, you'll interact with guests, perform essential administrative tasks, and foster a positive environment. The role combines overnight Night Audit responsibilities with various Guest Service shifts throughout the week, creating a dynamic work schedule.Key Responsibilities:Register guests and assign rooms promptlyProcess group arrivals and departures efficientlyManage room reservations and alterationsOffer insights on local attractions and interestsResolve guest complaints professionallyRequirements:Experience in guest service or front desk rolesStrong communication and interpersonal skillsAbility to multitask in rapid-paced situationsProficient in reservation software and office equipmentFlexible availability for shifts, including holidaysBecome a key part of our Guest Service Team, delivering exceptional hospitality and support.

📌 Guest Service Agent With Night Audit Duties (Fernie)
🏢 Best Western Plus Fernie]
📍 Fernie