Is this role right for you? In this role you will: Ensure that there is an effective program in place to detect and prevent fraud on non-card Bank products, to keep fraud losses at a minimum Manage an effective program to identify and report potential fraudulent transactions Ensure that service provided to internal Bank clients is of the highest quality, interactions with Bank clients are professional/courteous and strong relationships are maintained with internal and external business partners.

Build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and managing succession and development planning for the team Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Champions a high-performance environment and contributes to an inclusive work environment.

Champion change/be change resilient Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have: 3 -5 years of bank experience within an operational or fraud specific role Proficient with MS Power

Point, MS Excel, MS Word is preferred Fully bilingual in both English and French (oral and written) an asset.

Technological aptitude and the ability to quickly adapt to new systems and processes Sound understanding of Retail, Small Business and Commercial Banking activity and practices.

Superior communication skills; verbal, written and electronic.

Thorough knowledge of the Bank’s delivery channels, products, benefits and services.





Strong analytical skills to make decisions or escalate losses Ability to manage complex situations, especially with conflicting priorities, and continue to motivate the team during high pressure situations Be forward thinking with processes and operational planning Ability to gather, analyze, organize, document and present large volumes of information in a succinct and organized manner.

This includes reporting that would be distributed to upper leadership What’s in it for you? A rewarding career path with diverse opportunities for professional development An organization committed to making a difference in our communities – for you and our customers. A competitive rewards program includes annual bonus, adaptable vacation, personal and sick days, and comprehensive benefits that start on your first day.

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.

We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible workplace for everyone.

Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

📌 Manager, Fraud Deterrence (Toronto)
🏢 Scotiabank
📍 Toronto