Lead IKEA sales through customer-focused solutions, team coaching, and multichannel retail knowledge. Create positive experiences while supporting sales results in a retail workplace.

As Sales Team Leader I, you coach, manage, mentor, and onboard co-workers while helping teams achieve goals. You build range knowledge, understand customers and local markets, and support seamless journeys across touchpoints. The work combines sales leadership, relationship building, process improvement, and operational efficiency. Education in Business Administration, Retail Management, a related field, or equivalent relevant experience is welcomed.

Key Responsibilities:

- Maximise sales through customer and local market understanding
- Share IKEA range knowledge with customers and co-workers




- Secure consistent multichannel customer experiences
- Lead efficient product presentation and stocking
- Develop, mentor, and onboard team members

Requirements:

- Previous leadership experience with coaching responsibilities
- Passion for sales and customer experience
- Strong communication and cross-team collaboration skills
- Process documentation and improvement experience
- Business or retail education, or equivalent experience

Bring sales leadership, customer insight, and coaching skills to help IKEA create better everyday experiences for customers and co-workers.

📌 IKEA Sales Team Leader (St. Catharines)
🏢 IKEA
📍 St. Catharines