Lead HCM vendor governance at McKesson, coordinating service operations, operational reporting, and accountability across enterprise technology services.

As a Senior Vendor and Operations Lead, you will support HR, Payroll, Time and Attendance, Total Rewards, Talent, and related integrations. The work centers on governance, vendor performance, contract renewals, financial planning, and risk closure. You will coordinate HCM Solution Managers, Technical Delivery Leads, Architects, Project Managers, and enterprise partners to strengthen operational transparency and service reliability.

Key Responsibilities:

- Establish recurring HCM operational governance across vendors and service providers
- Consolidate service health, risks, commitments, decisions, and corrective actions
- Prepare operational reporting for leadership and stakeholders




- Govern Application Management Services commitments and performance
- Drive escalations, remediation plans, and vendor commitments to verified completion

Requirements:

- Bachelor’s degree or equivalent education and experience
- Seven or more years in vendor management, operations, governance, or related disciplines
- Enterprise HCM SaaS and managed application services experience
- Experience managing SLAs, KPIs, scorecards, and service metrics
- Robust communication, executive presentation, and stakeholder management skills

Bring HCM governance, vendor accountability, service reporting, and escalation management expertise to McKesson’s technology portfolio.

📌 Senior HCM Vendor Governance Lead (Mississauga)
🏢 McKesson
📍 Mississauga