Support recovery and return to work as a Bilingual Disability Case Manager at Acclaim, using empathy, communication, and organization.

Manage short-term disability claims for a client portfolio while collaborating with healthcare professionals. Assess functional health, gather medical documentation, and guide employees and employers through disability management. Help develop safe, timely return-to-work plans while applying customer service, problem-solving, and decision-making skills. This position requires fluency in English and French, written and verbal.

Key Responsibilities:

- Review and adjudicate short-term disability claims
- Conduct assessments with employees, managers, and HR
- Develop and document return-to-work barriers




- Coordinate return-to-work plans with stakeholders
- Manage transitions from short-term to long-term disability

Requirements:

- Fluency in written and verbal English and French
- Three to five years of disability management experience
- Bachelor of Arts or relevant professional degree
- Understanding of medical terminology and accommodation
- Solid customer service and relationship management skills

Bring bilingual communication, disability management, and collaborative case assessment skills to support Acclaim clients’ recovery and workplace returns.

📌 Bilingual Disability Case Manager (Toronto)
🏢 Acclaim Ability Management
📍 Toronto