Lead MTLI Group’s largest national enterprise account through construction lifecycle management, estimating, engineering coordination, and customer support. This hands-on leadership role reports to the CEO.

The Senior Program Manager owns customer experience from initial inquiry through post-project support. You will develop profitable projects, coordinate technical specialists, and establish delivery standards for national account growth. The mandate includes building relationships, pipeline, technology, and operating structure.

Key Responsibilities:

- Lead construction, engineering, permitting, and project lifecycle activities
- Own customer communication, feedback reviews, escalations, and post-project support
- Contact Canadian enterprise sites and develop account plans
- Lead quotations, estimates, schedules, project teams,



and delivery controls
- Build CRM, ERP, dashboards, workflows, and scalable operating processes

Requirements:

- Practical construction and complete project lifecycle management experience
- Experience with estimating, engineering coordination, permitting, and operations
- Solid customer support skills and commercial judgment
- Technology fluency and repeatable process development experience
- Ability to coordinate specialists and lead execution

Apply construction leadership, commercial judgment, customer support, and technology fluency to scale MTLI’s national enterprise program.

📌 Senior Enterprise Construction Program Manager (Markham)
🏢 MTLI Group
📍 Markham