Job Description
Primary responsibility to deliver classroom and live Teams / Virtual role and module based end-user training.

Candidates MUST have prior experience of teaching Meditech Expanse to end users.

Key Responsibilities
• Work with Bridge Northwest, site leads, subject-matter experts (SMEs), and core training team to confirm approved workflows, audiences, and training scope.
• Develop or adapt lesson materials, quick-reference guides, exercises, and competency checks.
• Deliver in-person and virtual classroom sessions, demonstrations, and hands-on practice for clinical, administrative, and support staff.
• Track attendance, completion, learner feedback, and identified knowledge gaps; recommend follow-up training.
• Support training readiness and, if requested, provide floor-walking and just in time / in practice education.
• Follow approved privacy, security, patient-safety, and change-control requirements.

Skills and Requirements
• Registration and scheduling
• Emergency care
• Acute/inpatient care and clinical documentation
• Ambulatory/outpatient care
• Mental health inpatient and outpatient
• Paediatrics/NICU
• Labour and delivery
• Surgery/operating room
• Pharmacy
• Laboratory and genomics




• Diagnostic imaging
• Health Information Management (HIM) and documentation management
• Allied health
• Order sets
• General ledger and other finance functions
• Bed management and patient flow / census management / discharge planning and transitions of care
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment chance/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Meditech Expanse End User Trainer (Thunder Bay)
🏢 Insight Global
📍 Thunder Bay