You will set the technical program agenda across the closed block mainframe and policy administration domain, providing direction for how these critical platforms remain stable, reliable and cost-effective while progressively modernizing the in-force technology landscape.

This role balances the operational responsibility of servicing in-force policies without interruption with the strategic mandate to reduce cost and risk and advance modernization over time.

You will lead multiple direct reports and the squads within their organizations, serving as a trusted technology partner to the AVP and business stakeholders.

You will provide clear accountability and transparency related to cost, risk, progress and outcomes.
**Position Responsibilities:**
Set the technical program direction for the mainframe and policy administration portfolio, defining priorities, sequencing, dependencies and delivery approaches across a multi-year sustainment and modernization agenda.

Lead multiple direct reports and their squads, with accountability for resourcing, performance, capability development, delivery effectiveness and consistent engineering standards across the portfolio.

Partner with Business Delivery Leads to prioritize investment and capacity, balancing platform stability and sustainment, regulatory and risk commitments, operational obligations, and incremental growth and modernization opportunities.

Manage portfolio risks, dependencies and partner delivery across policy administration systems, batch processing, integration layers and downstream systems.

Proactively drive mitigation and hold internal and third-party partners accountable for quality, cost and delivery.

Drive measurable improvements in cost, risk and platform health by advancing run-cost and capacity optimization, decommissioning, reliability, observability and overall stability.

Influence business and technology leaders on the investments and decisions required to advance the closed block agenda.

Champion responsible AI adoption and engineering productivity across the portfolio, enabling leaders and squads to integrate AI into engineering practices and delivery workflows to improve productivity, accelerate delivery and increase value for customers and the business.
**Required Qualifications:**
3+ years of experience at the Director level or in a comparable senior technology leadership role.
5–10 years of experience leading technology teams, including leaders and multidisciplinary engineering teams.

Strong mainframe and policy administration expertise, including experience with or knowledge of COBOL, JCL, DB2, VSAM, RACF, Endevor, CICS and related mainframe tooling, as well as capacity, performance and cost management.

Solid architecture and modernization experience, with the ability to lead legacy modernization, migration and integration strategies spanning mainframe platforms, APIs and cloud technologies such as Microsoft Azure.





Insurance policy administration domain knowledge, including experience with new business products and, ideally, in-force or legacy insurance products and the operational complexities associated with these platforms.

Demonstrated technology and people leadership, including developing talent, establishing engineering practices and influencing senior business and technology stakeholders.

Strong program and financial management capabilities, with experience leading complex, multi-year programs across multiple squads, including roadmap development, dependency and risk management, budget ownership, resource forecasting and investment prioritization.

An inclusive leadership approach that supports collaboration, psychological safety, diverse perspectives and equitable opportunities for team members.
**Preferred Qualifications:**
Experience with IMS and IBM MQ for z/OS.

Experience with CA Auto

Sys, File-AID, Easytrieve, REXX, DFSORT and SAS.

Experience with test data management and batch regression strategies for legacy systems.

Experience evaluating, selecting and onboarding delivery partners within a legacy technology environment.
**When you join our team:**
We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our distributed team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

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características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

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**Referenced Salary Location**
Waterloo, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$113,260.00 CAD - $210,340.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a
[email protected]
para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria.

Si se está postulando para este puesto en los EE. UU., póngase en contacto con
[email protected]
para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

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📌 Director Engineering (Toronto)
🏢 Manulife
📍 Toronto