Support Agilent laboratory customers remotely from Alberta while installing, troubleshooting, and maintaining LC, LCMS, and LCQTOF systems.

As a Field Service Engineer, you will work at wide-ranging laboratories and continuously learn new instruments, software, and consumables. You will solve customer problems, deliver integrated solutions, and help maintain efficient laboratory operations.

Clear communication and customer service are central to this work.

Key Responsibilities:

- Install and optimize hardware, software, and network configurations
- Diagnose and resolve product performance problems
- Perform maintenance and repair services
- Advise customers on preventive maintenance and configurations
- Manage technical escalations with Agilent teams

Requirements:

- Post-secondary science degree or relevant work experience
- Five years’ LC, LCMS, or LCQTOF experience
- Experience troubleshooting and solving problems
- Clear, respectful, timely verbal and written communication
- Willingness to travel and visit customers

Apply your LCMS expertise, troubleshooting ability, and customer service skills as an Agilent Field Service Engineer.

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📌 Agilent LCMS Field Service Engineer (Edmonton)
🏢 Agilent Technologies
📍 Edmonton