Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products
- from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact. We're looking for people like you to help make it happen. Une version française suit The Commercial Manager, Field Approvals leads the quoting and scheduling team for CSA Group’s Field Approval services, which provide on-site inspection and approval of equipment and installations for clients worldwide. The role provides the guidance and accountability the team needs to meet commercial targets, improves scheduling efficiency, and supports account growth. Working as part of a global team, the Commercial Manager partners with clients, Operations, and regional teams to make sure projects are quoted, scheduled, and delivered in a way that exceeds customer expectations. Sales Leadership. Lead and coach the quoting and scheduling team to improve response time, quote quality, follow-up, and win rate. Hire, train, and develop team members so commercial objectives and targets are met. Own scheduling performance across Field Approval services. Work with Operations to improve resource utilization, reduce lead times, and keep client projects on schedule. Partner with CSA Group teams in other regions on projects that span multiple locations, such as equipment evaluated at a manufacturer overseas and inspected at its final installation site. Account Growth.



Support new account acquisition and grow existing accounts through cross‑selling of CSA Group services. Focus on systems-level opportunities such as production line and process equipment, manufacturing facilities, and large capital projects. Customer Escalations. Act as the decision maker on escalated customer issues and complaints. Pipeline and Process Improvement. Manage the pipeline and revenue forecasts using CRM data. Travel. Some domestic and international travel, about 15% of the time, will be needed. College degree in Business Administration, Engineering, or a related discipline, and/or ten or more years of B2B or technical sales experience, with a proven record of exceeding targets. Three or more years managing a sales or customer service team. Experience managing high-volume inbound sales or quote requests. Experience coordinating with teams across multiple regions or countries is a solid asset. Experience in the TIC (Testing, Inspection, and Certification) industry or with industrial, manufacturing, or capital equipment customers is preferred. Familiarity with field evaluation, machinery safety, or semiconductor equipment standards (such as SPE-1000, NFPA 79, or SEMI S2) is a plus. Strong command of CRM tools and sales metrics. Excellent communication and coaching skills, with the ability to influence teams outside your direct reporting line. Le gestionnaire commercial Homologations sur le terrain,



dirige l’équipe chargée de l’établissement des soumissions et de la planification pour les services d’homologation sur le terrain du Groupe CSA, qui assurent l’inspection et l’homologation sur place d’équipements et d’installations pour des clients du monde entier. Ce poste offre l’encadrement et la responsabilité dont l’équipe a besoin pour atteindre les objectifs commerciaux, améliore l’efficacité de la planification et favorise la croissance du portefeuille de clients. Au sein d’une équipe internationale, le gestionnaire commercial collabore avec les clients, les équipes des opérations et les équipes régionales afin de s’assurer que les projets font l’objet d’une soumission, d’une planification et d’une exécution qui dépassent les attentes des clients. Direction des ventes. Diriger et encadrer l’équipe chargée des soumissions et de la planification afin d’améliorer les délais de réponse, la qualité des soumissions, le suivi et le taux de réussite. Recruter, former et développer les membres de l’équipe afin d’atteindre les objectifs commerciaux fixés. Efficacité de la planification. Assumer la responsabilité de la performance en matière de planification pour l’ensemble des services d’approbation sur le terrain. Collaborer avec les opérations afin d’améliorer l’utilisation des ressources, de réduire les délais d’exécution et de respecter l’échéancier des projets des clients. Travailler en partenariat avec les équipes du Groupe CSA d’autres régions sur des projets s’étendant sur plusieurs sites, comme l’évaluation d’équipement chez un fabricant à l’étranger et son inspection sur le site d’installation final. Favoriser l’acquisition de nouveaux clients et

📌 Commercial Manager, Field Approvals/Directeur commercial, Homologations sur le terrain (Toronto)
🏢 CSA Group Testing & Certification
📍 Toronto