At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is seeking a Director of Operations to lead Integrated Products manufacturing in Surrey, B.
This role owns safety, quality, delivery, cost, productivity, capacity, and team development across the assigned product lines. The ideal candidate is a hands‑on operations leader with experience scaling complex, high‑mix manufacturing environments, building strong leaders, implementing Lean operating systems, and ensuring disciplined daily execution. This position requires 100% in-office presence in our Surrey, B.
Responsible for planning, coordinating, and overseeing daily operations to ensure the company fulfills its mission of delivering quality products on schedule while meeting efficiency and productivity objectives. Provide direction to the production team and establish robust collaboration with other departments, including EHS, Planning, Engineering, Quality, Process Improvement, HR, and Finance, to facilitate production flow and achieve established goals. Plan, organize, and direct manufacturing and maintenance operations to maximize the return on assets. Continuously improve safety performance by addressing both physical safety concerns and fostering a strong safety culture among employees. Initiate plans and processes to minimize manufacturing costs through efficient utilization of manpower, equipment, facilities, materials, and capital. Ensure business objectives and production schedules are met while maintaining product standards that exceed customer expectations.



Establish accountability at both the group and individual levels within assigned departments for problem-solving and cost reduction, addressing both long-term and immediate needs. Encourage innovation by promoting the use of new techniques and fact‑based, data‑driven problem-solving. Minimize throughput time and work‑in‑process inventory to enhance operational efficiency. Reduce quality costs through periodic analysis of non‑conformances and implementing both corrective and preventive actions. Foster team spirit and motivation through personal involvement and leadership. Continuously improve worker productivity through training programs and performance standards derived from work measurement studies. Stay up to date with the latest production and production management concepts to maintain expertise and drive innovation. Establish a culture of continuous improvement and promote lean manufacturing practices. Coordinate maintenance activities to keep production equipment and facilities in optimal condition. Respond to special requests from the SVP of Operations, the Executive Team, and other departments as needed. Bachelor’s degree in Engineering, Operations Management, Manufacturing, Business, or a related field required; master’s degree, MBA,



or equivalent advanced education preferred. 10+ years of progressive manufacturing or operations experience, including 5+ years in senior leadership roles. Manufacturing Engineering (including M&I; flow, Standard Operations, plant layout, waste elimination, continuous improvement, engineering change control) with a thorough understanding of manufacturing and financial KPI. Experience working with ERP systems (Infor would be an asset) Ability to create and maintain relationships with customers and suppliers at all levels of their respective organizations. A proven leader in Quality management / delivering best in class Customer requirements. Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job‑related knowledge, skills, and experience among other factors. [CAD $165,000
- $210,000] At IEM, you’ll join a team that powers some of the world’s most ambitious projects. Your creativity and passion can help us achieve great things—come be part of the journey.

We offer
comprehensive and competitive benefits package designed to support our employees' well‑being, growth, and long‑term success. Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.

📌 Director, Online Business Operations (Surrey)
🏢 Industrial Electric Mfg. (IEM)
📍 Surrey