About Us:

Since 2007, VigTech Imaging Solutions has been a leading provider of innovative medical diagnostic imaging solutions across Canada. Our success is built on a customer-focused team that takes pride in exceeding expectations. We’re looking for a highly skilled, experienced Field Service Engineer who shares that same commitment to excellence.

Job Summary:

We are looking for a Field Service Engineer with a solid background in diagnostic medical imaging equipment, specifically CT/ MRI/ NM/ X-ray/ US modalities. The successful candidate will be responsible for installing, maintaining, and repairing diagnostic medical imaging equipment, ensuring optimal performance and uptime.

Responsibilities:

- Perform Installation, maintenance, and repair/ fix of multivendor CT/ MRI/ NM/ X-ray/ Ultrasound Medical Diagnostic Imaging equipments
- Troubleshoot and resolve mechanical, electrical, and software issues in a timely manner
- Conduct routine inspections and thorough preventative maintenance on equipments to minimize downtime.
- Read and interpret schematics, blueprints, and technical manuals to guide repairs.
- Testing and Operations: Setup test tools to check performance of electronic parts/ medical equipment parts and calibrate the DI equipments to OEM technical specifications
- Provide excellent customer service by communicating effectively with clients regarding service needs and recommendations.
- Collaborate with team members to enhance operational efficiency and safety standards.
- Promptly fulfill all administrative duties which includes and are not limited to submitting Service report – including technical notes, test results, project schedules, PM checklists, Expenses etc.




- Utilize Service Maintenance Management Systems for tracking service requests, maintenance schedule, utilizing parts inventory effectively and submitting expenses.
- Ensure all work is performed in compliance with company standards and regulatory requirements with great focus on personal and safety of others.
- Design support: Build and test new product prototypes

Requirements:

- Minimum 5 years of hands on experience in a field service engineering role in diagnostic medical imaging equipments (CT/ MRI/ NM/ US/ X-Ray).
- 3 yrs Post-Secondary Diploma or 4 yrs Bachelor's degree in a relevant field (e.g., Electrical Engineering, Electronics Engineering, Biomedical Engineering)
- Strong knowledge of medical imaging equipment, including CT/ MRI/ NM/ US and X-Ray modalities
- Excellent problem-solving and analytical skills
- Solid mechanical knowledge with the ability to troubleshoot complex systems.
- Ability to work independently and collaboratively with the team members
- Effective communication and interpersonal skills with an attitude towards driving client satisfaction.
- Willingness to travel as required for on-site support.

Desired Qualifications:

- Certification in medical imaging equipment (e.g., CET)




- Product training from OEM manufacturers and experience with diagnostic medical imaging equipment manufacturers (e.g., GE Healthcare, Siemens Healthineers, Philips)
- Knowledge of diagnostics medical imaging industry standards and regulations (e.g. CSA, FDA)
- Experience with service maintenance management systems (SMMS)

Join us in delivering top-notch service while enhancing your career as a Field Service Engineer. Please submit your application, including your resume and cover letter, to [email protected]

Pay: $90,000.00-$120,000.00 per year

Benefits:

- Employee assistance program
- Extended health care
- Flexible schedule
- Mileage reimbursement
- On-site parking
- Paid time off
- Work from home

Application question(s):

- Do you have a valid driver's license?
- Do you have 5 yrs experience with utilizing Service Maintenance Management Systems for tracking service requests, maintenance schedule, utilizing parts inventory effectively ?
- Do you have 5 yrs experience with Testing and Operations: Setup test tools to check performance of electronic parts/ medical equipment parts?

- Do you have the following license or certification: Certified Biomedical Equipment Technician (CBET)?
- Are you legally authorized to work in Canada?
- Do you have 5 yrs experience preparing Service Reports – including technical notes, test results, project schedules, Preventative Maintenance checklists?

Education:

- Bachelor's Degree (preferred)

Experience:

- medical diagnostic imaging equipments CT/MRI/ NM/ US/ X-Ray : 5 years (required)

Willingness to travel:

- 100% (required)

Work Location: Hybrid remote in Oshawa, ON L1H 3V8

📌 Field Service Engineer (Farewell)
🏢 VigTech Imaging Solutions
📍 Farewell