About Us:

Our Cardiology office is looking for someone who already understands the pace, professionalism, and attention to detail required in a medical office. The ideal candidate has previous experience working in a medical or healthcare environment and is confident supporting physicians, managing patient communications, coordinating appointments, and maintaining accurate medical records.

Our clinic provides a patient-focused healthcare experience, and we are looking for an MOA who is warm, polished, highly organized, and comfortable working in such environment.

We are seeking someone interested in a long-term working relationship, provided it is a good fit for both parties. Applicants seeking only short-term employment will not be considered suitable for this position.

What We're Looking For:

- Excellent written and verbal communication skills
- Ability to type fast
- Professional, warm, and confident when interacting with patients
- Strong organizational skills and attention to detail
- Ability to manage, priorities, appointments, and administrative tasks
- Reliable, proactive, and able to recognize what needs to be done without constant direction
- Strong computer and administrative skills
- Familiarity with the Accuro EMR is an asset but not required. The candidate should be fast learner and will receive one month of training. For any technical issues or difficulties with the EMR, the individual is expected to contact Accuro’s customer support team for troubleshooting.
- Farsi fluency is an asset but is not required

Responsibilities

As a Medical Office Assistant at Clinic, you will be an important part of both the patient experience and the day-to-day operation of the medical office.

Responsibilities include:

- Welcoming and assisting patients in person,



by phone, and electronically
- Scheduling, confirming, and coordinating patient appointments
- Managing physician schedules and supporting effective patient flow
- Maintaining accurate and detailed patient records within the EMR (ACCURO)
- Conduct daily reminder calls to patients scheduled for the following day, confirming appointments and reducing no-show rates
- Preparing patient charts and ensuring required documentation is available for appointments
- Supporting physician with administrative and basic clinical duties
- Processing incoming and outgoing referrals, reports, requisitions, and correspondence
- Scanning, uploading, faxing, and filing medical documents
- Communicating with laboratories, pharmacies, specialists, and other healthcare providers when required
- Following up with patients regarding appointments, forms, testing, and other clinic requirements
- Maintaining patient confidentiality and professional standards at all times
- Attending in the exam room as chaperone at the time of bedside echocardiogram as needed
- Complete the billing process by selecting and submitting the diagnostic code for every patient encounter within the EMR

MOA should be comfortable in an workplace where priorities might change. Our patients expect a professional healthcare experience that is also welcoming, personal, and attentive.

In summary, we are looking for an experienced MOA who is organized, personable, dependable, and takes pride in providing an exceptional patient experience.

Providing a 2-month notice of leave or resignation is mandatory to find and train suitable substitute.

Parking spot is available (we pay )

Pay: $22.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits:

- In office parking

Work Location: In person

📌 Medical Office Assistant (West Vancouver)
🏢 Royal West Medical Clinic
📍 West Vancouver