General Bank of Canada (“GBC”) is a Schedule I Chartered Bank headquartered in Edmonton, Alberta, and part of the Wheaton Group. Since our entrepreneurial beginnings in the 1950s, we’ve grown into one of Canada’s fastest-growing small banks, delivering innovative financing solutions across the automotive, aviation, and commercial sectors.

At GBC, our values of Trust, Discipline, People First, and Innovation shape everything we do. Our agile, forward-thinking approach allows us to design smarter, more responsive banking solutions for a rapidly evolving digital world.

We’re proud to be certified as a Great Place to Work for seven consecutive years, reflecting our commitment to a culture where people feel supported, empowered, and inspired to do their best work.

Giving back is part of who we are. Since 1969, our long-standing partnership with United Way has supported meaningful volunteerism, fundraising, and community initiatives that make a lasting difference.

When you join General Bank of Canada, you become part of a team that’s not only shaping the future of banking but also strengthening the communities we serve. And yes, we genuinely love it here, and we think you will too.

The Opportunity

As Head of Commercial Credit, you will provide strategic leadership, oversight, and governance for General Bank of Canada’s credit risk management framework. You will help ensure lending activities remain within the Bank’s approved risk appetite, regulatory requirements, and internal policies while supporting sustainable growth.

You will lead the assessment and monitoring of credit risk across lending portfolios, oversee credit adjudication and risk assessment practices, and advise senior leaders on portfolio quality, emerging risks, policy development, and regulatory expectations. You will also build and lead a high-performing credit risk team focused on prudent decision-making, operational excellence, and robust partnerships across the Bank.

Position Details

- Employment Type: Permanent; Fulltime
- Workplace Model: In Office
- Location: Edmonton, AB.
- Working Conditions: Office environment with the ability to work remotely if required. Minimal physical effort including sitting, standing, and bending. Regular use of a computer and frequent interaction with employees and external contacts.
- Salary Range: The salary range for this position starts at $128,358.49. Final compensation will be determined based on qualifications, experience, skills, internal equity, market considerations, and other job-related factors.
- Deadline to Apply: November 4, 2026

Position Responsibilities

Credit Risk Governance and Adjudication

- Provide leadership and oversight for the Bank’s credit risk management framework, ensuring alignment with its approved risk appetite, business objectives, and regulatory expectations.
- Review, challenge, and adjudicate complex commercial credit proposals, risk assessments, exceptions, restructurings, and problem credit exposures.
- Maintain effective governance and controls throughout the credit lifecycle.
- Support the development and maintenance of credit risk policies, standards, procedures, and lending guidelines.
- Provide recommendations to executive leadership concerning credit risk strategy, risk appetite metrics, and portfolio performance.

Portfolio Oversight and Risk Analysis

- Monitor portfolio quality, concentration risk, watchlist accounts, impaired loans, and emerging risk trends, escalating concerns when appropriate.
- Lead portfolio monitoring, stress testing, and risk analysis activities to identify and mitigate emerging risks.
- Contribute to the assessment of expected credit losses, portfolio reserves,



and related risk reporting.
- Maintain awareness of economic conditions, industry trends, and regulatory developments that may affect the Bank’s credit risk profile.
- Balance prudent risk management with profitable and sustainable growth objectives.

Reporting and Regulatory Support

- Prepare and present portfolio analytics, credit risk reports, and key risk indicators to executive leadership, Board committees, and regulators.
- Support regulatory examinations, independent reviews, audits, and remediation activities.
- Partner with Compliance, Finance, Internal Audit, Operations, and business leaders to strengthen risk governance and accountability.
- Provide credible challenge and expert guidance on complex credit decisions, risk mitigation strategies, and policy interpretation.

Operational Excellence

- Lead continuous improvement initiatives related to credit adjudication, portfolio monitoring, risk reporting, technology, and operational efficiency.
- Strengthen credit risk practices through effective collaboration, sound analysis, and consistent application of policies and controls.
- Encourage innovation, professional development, and knowledge sharing across the organization.

People Leadership

- Lead, coach, mentor, and develop a high-performing team of credit risk professionals.
- Establish clear performance expectations and accountability standards aligned with organizational objectives.
- Foster an inclusive, respectful, and collaborative environment focused on integrity, excellence, and continuous learning.
- Support recruitment, succession planning, employee development, and engagement initiatives.
- Promote ethical conduct and adherence to the Bank’s Code of Conduct and Values.

What You Bring to the Table

Required Qualifications

- Bachelor’s degree in commerce, finance, accounting, economics, business administration, or a related discipline.
- 10 to 15 years of progressive experience in commercial banking, lending, credit adjudication, portfolio management, or credit risk.
- At least five years of leadership experience managing teams or complex credit functions.
- Strong understanding of commercial lending, real estate financing, syndicated lending, portfolio risk management, and credit governance.
- Experience working within a federally regulated financial institution.
- Experience interacting with senior leaders, Board committees, auditors, and regulators.
- Advanced knowledge of credit risk management principles and portfolio analytics.
- Strong knowledge of banking regulations and Office of the Superintendent of Financial Institutions expectations related to risk management and governance.
- Strong analytical, problem-solving, organizational, and change-management capabilities.
- Sound business judgment and the ability to make timely, well-reasoned decisions in complex or ambiguous situations.
- Strong communication and presentation skills, with the ability to influence senior leaders and provide credible challenge.
- Proven ability to build collaborative relationships across business functions.
- Demonstrated success developing and leading high-performing teams.
- A high degree of professional integrity, accountability, and sound judgment.

Preferred Qualifications

- Master’s degree or other relevant postgraduate education.




- One or more of the following designations:
- Chartered Financial Analyst
- Chartered Professional Accountant
- Financial Risk Manager
- Chartered Risk and Compliance Professional or an equivalent designation

What GBC Brings to the Table

At General Bank of Canada, we offer more than just a paycheque. We offer the opportunity to build your career and elevate it to new heights. Our compensation package includes base salary, group benefits, and a matched retirement savings plan program.

Our group benefits ensure you and your dependents are covered for extended health, dental, and vision care. We also provide flexible spending accounts, replenished annually, to help cover additional medical and wellness expenses.

Recognized as one of the Best Workplaces for Mental Wellness in 2025 and 2026, we take mental health seriously. That's why we offer extra coverage for mental health practitioners and a dynamic employee assistance program.

As an employee, you can expect more than just our competitive compensation package, comprehensive group benefits, and matched retirement savings plan. We also offer the following:

- Generous paid time off to promote healthy work-life harmony.
- A collaborative work environment where your voice and opinions are valued.
- Exclusive employee perks, including discounts for various products and services.
- Beautiful downtown office location with an onsite gym and the best rooftop patio.
- Engaging social events, offering unique experiences and opportunities to connect with colleagues, meet new people and enjoy some fun.
- Professional development and tuition support to help you advance your career.
- Welcoming teams that celebrate diversity and prioritize inclusion.
- Give back to your community. As a proud partner of the United Way, we offer numerous initiatives throughout the year for you to get involved and make a meaningful impact.
- Make an impact. Join one of our employee-led committees to develop leadership skills, expand your network and contribute to our strong corporate culture.

How to Apply

We invite you to apply directly through our Careers portal at generalbank.ca/careers. If you need assistance, you can contact us at [email protected]. While we appreciate all applications, only candidates selected for further consideration will be contacted directly.

Diversity, Equity and Inclusion

At General Bank of Canada, we believe that diversity drives innovation and fosters a culture of inclusion. We are proud to be an equal-opportunity employer, dedicated to creating a welcoming and supportive environment for all employees. We are committed to building a diverse and inclusive workforce that mirrors the rich diversity of our communities and customers.

Accessibility

We believe that accessibility is a fundamental aspect of our commitment to diversity, equity, and inclusion. Our goal is to ensure that every candidate has an equal opportunity to succeed during the interview process, and we will work with candidates requiring accommodations. If you require an accommodation, please reach out to our HR team directly ([email protected]).

Employment Equity

We welcome and encourage applications from individuals of all backgrounds and abilities, including those who are underrepresented in the financial services industry. We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status.

Applicant Privacy Notice

To learn how we collect, use, and protect your personal information during the recruitment process, please review our Applicant Privacy Notice at the following link: https://www.generalbank.ca/careers/.

📌 Head of Commercial Credit (Edmonton)
🏢 General Bank of Canada
📍 Edmonton