Job Summary
We are seeking a dedicated and experienced Restaurant Supervisor / Shift Manager to oversee daily operations in our restaurant. The ideal candidate will have at least 1 year of experience as a restaurant supervisor, strong leadership skills, and a passion for delivering exceptional customer service. This role involves leading the team, ensuring food safety standards, and maintaining a positive and efficient work environment.

Duties

- Supervise and coordinate daily restaurant operations, including front-of-house and kitchen activities.
- Lead and motivate team members to provide excellent customer service and maintain high standards of food quality.
- Ensure compliance with food safety regulations and proper food handling practices.
- Manage cash handling procedures, including processing transactions accurately through the POS system.
- Assist in training new employees on restaurant policies, procedures, and best practices.
- Address customer inquiries and complaints promptly to ensure satisfaction.
- Collaborate with the management team to implement operational improvements and enhance efficiency.




- Monitor inventory levels and assist with ordering supplies as needed.

Qualifications

- Proven experience in restaurant management or a similar role is preferred.
- Solid leadership skills with the ability to manage and motivate a diverse team effectively.
- Knowledge of food safety regulations and best practices in food handling.
- Familiarity with POS systems for efficient cash handling is essential.
- Excellent communication skills to interact effectively with customers and staff alike.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Previous experience in kitchen operations is a plus, as well as the ability to assist with cooking when necessary.

Join our team as a Shift Manager where you can make an impact on our restaurant's success while fostering a positive atmosphere for both staff and customers!

Job Type: Full-time

Pay: From $18.00 per hour

Language:

- English (preferred)

Work Location: In person

📌 Shift Supervisor / Restaurant Supervisor (Toronto)
🏢 Osmow's Shawarma
📍 Toronto