30 Oct
|
Jobgether
|
Moncton
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Inbound Customer Service & Dispatch Scheduling Virtual Assistant based remotely in Canada.
Accountabilities
- Answer incoming customer calls promptly and professionally, providing helpful and courteous assistance.
- Collect accurate customer details and information about requested services.
- Explain standard service information, booking procedures, and appointment options using approved guidance.
- Respond to routine customer questions and concerns, escalating unusual requests or complex service issues when necessary.
- Book service appointments in the designated scheduling system, taking technician availability, location, and existing commitments into
📌 Inbound Customer Service (Moncton)
🏢 Jobgether
📍 Moncton