Welcome to the Marriott Ottawa!

At the Marriott Ottawa, we believe great hospitality starts with great people. Our employees are at the heart of what we do, and we’re committed to creating a workplace where people can build their careers, develop their skills, and take pride in their work.

Whether you’re starting your hospitality career or bringing years of experience, you’ll have the opportunity to work with a passionate team, make a difference for our guests, and be part of a hotel that is proud to be part of the Ottawa community.

“Wonderful Hospitality. Always.” is more than our promise to guests, it reflects how we work together. We value respect, collaboration, accountability, and a genuine commitment to exceptional service.

About Manga Hotels

The Ottawa Marriott Hotel is owned and operated by Manga Hotels, a growing Canadian hospitality company with a portfolio of 35 hotels and more than 6,500 rooms across Canada and the United States, along with food and beverage outlets and residential properties. As Manga continues to grow, so do opportunities for talented people to grow with us.

About the Ottawa Marriott

Located steps from Parliament Hill in the heart of Canada’s capital, the Ottawa Marriott Hotel has been part of the Ottawa community for decades. With 496 guestrooms and more than 36,000 square feet of meeting and event space, our hotel welcomes guests for business, leisure, conferences, celebrations, and more.

Assisting in the Management of Food and Beverage Operations Activities associated within the Ottawa Marriott Hotel Bar/Lounge, and other Food and Beverage Outlets.

YOUR RESPONSIBILITIES MAY INCLUDE:

- Conducts pre-shift meetings to inform staff of daily events; reviews daily specials.




- Ensures side work duties are complete in all F&B; outlets and participates actively in setting up and serving when business levels require it.
- Ensures all food items from kitchen and all buffets (banquets & special events) have a good presentation.
- Supervises activity in Food and Beverage including restaurant, banquet space, bar and room service to ensure smooth operation and guest satisfaction.
- Ensures all standards as outlined by brand and hotel guidelines are met.
- Schedules employees according to forecast; monitors employee tardiness and absences.
- Checks in regularly with meeting/events clients to ensure their satisfaction.
- Instructs employees in the proper performance of their duties.
- May participate in the recruiting process and assists with employee training and development.
- Provides recommendations for employee discipline, recognition and performance evaluation to support the career development of employees under their supervision.
- Notifies reporting manager of incident or conflicts that affect normal business operations or guest service.
- Maintains standards of food and beverage quality and guest services,
- Maintains open lines of communication with all employees and departments.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.




- Works within budget guidelines and gives this consideration when making any purchasing decisions. Works to ensure profits are maximized.
- Assists in the development of short-term financial and operational plans for food and beverage which support the overall objectives of the outlet and the hotel.
- Assists the Director of Food and Beverage and the Hotel Sales Department in promoting the food and beverage outlets including banquets
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures.

JOB SPECIFICATIONS:

Education and Experience

- Progressive experience in high volume food and beverage (restaurant/lounge/bar) is required.
- Smart Serve Certified is required
- Bilingual speaking (English/French) preferred
- Wine knowledge preferred
- Experience in high volume banquet operations preferred
- Management experience in unionized environment preferred
- Diploma or Certificate in Hotel Management preferred.
- Computer knowledge of Excel, CI/TY, and ADP preferred.

Skills and Abilities

- Must be able to work variable shifts, evenings and weekends will be required as well as have reliable way to get to work for these shifts.
- Excellent decision-making skills with a passion for Wonderful Hospitality.
- Excellent communication, interpersonal and organizational skills.
- Energetic, self-starter, and team player.
- Must be able to work in a fast-paced workplace with the ability to multitask.
- Able to work independently and under pressure with little supervision at times.
- Flexible availability, including evenings, weekends, and holidays, as required

Pay: $62,000.00-$64,000.00 per year

Work Location: In person

📌 ASSISTANT, F&B OPERATIONS MANAGER (Ottawa)
🏢 Marriott Ottawa
📍 Ottawa