IT Security Analyst - SSL/TLSKPI Processing (ServiceNow):
On behalf of our Banking client, Procom is searching for an IT Security Analyst - SSL/TLSKPI Processing (ServiceNow) for a 3-month role. This position is a hybrid position with 2 days onsite at our client’s Toronto, Ontario office.

IT Security Analyst - SSL/TLSKPI Processing (ServiceNow) - Job Description:
The IT Security Analyst will support the Crypto Operations team in managing a surge in certificate requests. The role involves overseeing end-to-end PKI and SSL/TLS certificate operations, including intake, validation, issuance, renewal, and decommissioning through ServiceNow.

IT Security Analyst - SSL/TLSKPI Processing (ServiceNow) - Responsibilities:

- Execute end-to-end operational processes supporting PKI and SSL/TLS certificates.
- Manage assigned service queues and requests according to service commitments.
- Coordinate request intake, validation, fulfillment, and closure through workflow platforms.
- Monitor operational activities to identify and escalate service risks and issues.
- Manage certificate lifecycle activities, including issuance and decommissioning.
- Maintain accurate certificate inventories and ownership records.
- Confirm implementation completion and update operational records.




- Support internal and external certificate authority services.
- Document root causes, corrective actions, and operational recommendations.

IT Security Analyst - SSL/TLSKPI Processing (ServiceNow) - Mandatory Skills:

- 3 years of experience with SSL/TLS certificates and PKI concepts.
- Solid computer literacy and ability to work across multiple systems.
- Experience with ServiceNow or similar ticketing/workflow platforms.
- Strong written and verbal communication skills.

IT Security Analyst - SSL/TLSKPI Processing (ServiceNow) – Nice-to-Have Skills:

- Banking experience.
- Spanish proficiency.

IT Security Analyst - SSL/TLSKPI Processing (ServiceNow) – Assignment Length:
This is a 3-month contract position with the possibility of extension.

IT Security Analyst - SSL/TLSKPI Processing (ServiceNow) - Start Date:
ASAP.

IT Security Analyst - SSL/TLSKPI Processing (ServiceNow) - Assignment Location:
Toronto, Ontario, Canada; hybrid work arrangement with 2 days in the office per week.

This posting is for an existing vacancy.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.

📌 IT Security Analyst - SSL/TLSKPI Processing (ServiceNow) (Toronto)
🏢 Procom
📍 Toronto