Dental Treatment Coordinator — Maximum Dental
Ottawa, ON | Full-time | 30–40 hours per week

Maximum Dental is looking for an experienced treatment coordinator to work alongside our doctors, support patient consultations, and coordinate care from the first visit through treatment completion.

Our team includes multiple providers in surgery, endodontics, and deep sedation. We partner with dental practices to deliver these services in-house, allowing patients to receive comprehensive care in a familiar setting.

You will accompany one of our doctors to partner practices, participate in consultations, and help assemble treatment plans ranging from straightforward procedures to complex surgical and implant cases. This role combines direct patient interaction, clinical documentation, and administrative coordination, with room to take on greater responsibility as you develop within the team.

What you’ll do

- Work alongside our doctors on clinical days, assisting with daily clinic preparation and organization.
- Take detailed consultation notes and prepare clinical documentation, including prescription drafts for the treating doctor’s review and authorization.
- Assemble treatment plans based on the doctor’s recommendations, including treatment sequencing and fees, and provide them to patients on the day of their consultation.
- Review treatment details, fees, and next steps with patients, directing clinical questions to the treating doctor.
- Follow up with patients after consultations and help them move forward with recommended care.
- Book patients and coordinate appointments with our team and partner practices.
- Manage emails and communications from partner clinics.
- Handle insurance-related administrative tasks, including predeterminations and follow-up.
- Maintain accurate records of patient communications and treatment progress.
- Over time,



take on greater responsibility for treatment presentations, helping patients understand their options and improving case acceptance through clear, supportive communication.

Who we’re looking for

- Previous dental treatment coordination experience and a strong understanding of dental terminology and workflows.
- Excellent listening, note-taking, organizational, and communication skills.
- Confidence discussing treatment plans and fees for both straightforward and complex cases.
- A warm, professional approach that helps patients make informed decisions without feeling pressured.
- Strong attention to detail when preparing documentation and managing patient information.
- The ability to work closely with a doctor while managing administrative tasks and follow-up independently.
- Availability to travel to partner practices as part of the role.
- Experience with dental insurance administration, oral surgery, implants, endodontics, or sedation is an asset.

Schedule and work arrangement

- Full time, approximately 30–40 hours per week.
- In-person support at partner practices on clinical days.
- Some remote administrative work may be available when the doctor is away on vacation, depending on operational needs and the tasks involved.

Why Maximum Dental?

This is a hands-on role with direct involvement in consultations and treatment coordination. You will work alongside our doctors across a network of partner practices, build relationships with patients and office teams, and help shape how a growing practice delivers a clear, organized patient experience.

To apply

Please submit your résumé through Indeed or email [email protected], along with a brief note about your experience supporting consultations, preparing treatment plans, and coordinating patient care.

Pay: $22.00-$35.00 per hour

Expected hours: 35.0 per week

Experience:

- Dental receptionist: 1 year (required)

Work Location: In person

📌 Dental Treatment Coordinator (Ottawa)
🏢 Maximum Dental
📍 Ottawa