Job Title: ClinicalSupport Worker - (Casual)
Number of Position: 1
Competition Number: C207
Location: Phoenix House
Position Status: Casual (On Call)

Reports to: Program Manager - MHSU
Compensation: (Grid 21)$ 29.76 - $ 31.64

Job Summary:

The Clinical Support Worker (CSW) reports to theSr. Manager MHSUand is a member of an integrated services team, combining clinical substance use, supportive housing, employment, educational and other services. The CSW provides a variety of day-to-day support to residents that are in early stabilization and recovery.

Responsibilities:

Client Services

- Assist recent intakes upon arrival, provide program orientation – go over house rules and show them their rooms
- Support clients with their recovery pre-established care plans by maintaining accurate logging and documentation as required by the Society and other stakeholders
- Support medication administration schedule and ensure accurate documentation for records
- Support proper reporting/documentation and collaboration for: suspected alcohol or drug use; clients who late for curfew and/or do not return home; escalating,



unsafe behaviour; emergency medical situations; client requests to go to the hospital; and power failures, fire, or other emergency conditions which require staff supervision or consultation
- Monitor and assess resident behaviours and client movement in and out of the building. Report behaviours to management that poses a risk to the resident, other residents, staff and/or the community
- Monitor to ensure chores are done, residents follow the rules, maintain cleanliness, ensure they follow their stabilization plan.
- Resident meeting to go over the house rules, as needed
- Act as a positive role model for all residents. Promote effective social and interpersonal skills through tasks of healthy daily living and social activities

Administration

- Support administrative tasks including: photocopying; case documentation; database entry; filing; and answering phones
- Maintain cleanliness and organization
- Debrief with incoming shifts to ensure detailed

📌 - Clinical Support Worker (Surrey)
🏢 Phoenix Society
📍 Surrey