Drive Your Career Forward with Victoria Hyundai!

At Victoria Hyundai, we’re not just selling cars — we’re shaping the future of mobility with one of the most exciting and innovative brands in the automotive industry.

We’re on the lookout for a customer-focused, high-energy Service Advisor to join our growing team. If you excel in fast-paced environments, love building relationships, and have experience in automotive service, we want to hear from you!

Responsibilities:

- Recommend and sell maintenance and repair services to customers
- Follow up on any unsold work
- Write service work orders
- Liaise with technicians to ensure proper work flow
- Maintain and develop an excellent customer experience and relationships
- Greet customers in a timely, friendly manner
- Be able to multi-task in a fast paced environment
- Create work orders with accurate information
- Refer to service history, inspect vehicle, and recommend additional needed service
- Provide a complete and accurate written cost estimate for labor and parts
- Contact customers regarding any changes in the estimate or promised time, explain cost and time requirements in detail
- Keep service department forms, menus and pricing guides up-to-date
- Explain completed work and all charges to customers
- Maintain high customer satisfaction standards

Who you are:

- 2+ years experience in a service advisor role is required
- Outgoing & a strong desire to serve people
- A positive attitude & always smiling
- Flexible schedule and available to work Saturdays
- Enjoy working in a fast paced, energetic setting
- Great organizational & computer skills
- Must be eligible to work in Canada





Nice to haves:

- Experience in the automotive industry a strong asset
- PBS knowledge is considered an asset

Why choose us!

We are a family owned and run business founded in Kelowna in 2011 and built on decades of experience in the industry; our business includes 12 award winning dealerships across BC. As an established and growing company we offer:

- Competitive pay
- Comprehensive group benefits plan
- Employee and Family Assistance Program
- Life Insurance
- Apprenticeship and Training programs
- Mentorship
- Long Service Awards – commencing at 2 years service
- Regular social/team building events
- Community Involvement: Volunteering and donating
- Career growth and security

Who are we:

Kot Auto Group is in business to be the most trusted dealership in the industry with a team known for exceeding customer expectations. Our aim is to exceed our customers’ expectations, not only because our cars are excellent quality, but also because we consistently set ourselves apart from the competition by providing excellent product knowledge, efficient service, a team approach, and a style of doing business that communicates we are as good as our word. Through these values, we produce results which drive the business forward and enable us to meet our goals.

#INDHigh

Job Type: Full-time

Pay: $50,000.00-$90,000.00 per year

Benefits:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

📌 Service Advisor (Langford)
🏢 VICTORIA HYUNDAI
📍 Langford