About us

We are professional, agile and professional.

Our work environment includes:

- Modern office setting
- Food provided
- Growth opportunities
- Food provided

Front of House Restaurant Superviser- Boston Pizza Front & John ((Boston Pizza Experience or Similar Experience preferred)

Duties:

-Lead, manage and deliver the Perfect Guest Experience each shift: dine-in, sports bar, take-out and delivery and guest recovery.
- Oversee and manage all front of house operations, including customer service, staff supervision, and ensuring a smooth dining experience.
- Train and supervise front of house staff, including servers, hosts/hostesses, and bartenders.
- Coordinate with the kitchen staff to ensure timely and accurate food preparation and delivery.
- Handle customer inquiries, complaints, and special requests in a professional and efficient manner.
- Manage reservations and seating arrangements to optimize table turnover and maximize restaurant capacity.
- Maintain cleanliness and organization of the dining area, bar, and restrooms.
- Monitor inventory levels of supplies such as menus, napkins, condiments, etc., and place orders as needed.
- Implement and enforce health and safety protocols to ensure compliance with food handling regulations.

- Assist the Franchisee /Restaurant Managers with all aspects of restaurant operations.

Other duties as required

Experience:
- Previous experience in a supervisory or management role within the hospitality industry is required. (Boston Pizza Experience or Similar Experience preferred)

- Must have at least 2 years of Restaurant Supervisor experience .




- Strong communication and interpersonal skills, both written and oral.
- Strong analytical/decision-making skills.
- Leadership skills – able to direct, coach, and supervise a team Customer service skills – able to exceed guest expectations.
- A positive and team-oriented attitude.
- Must be able to work with minimal supervision and have a strong initiative.
- You must be able to perform efficiently during high volume peak periods.
- Must be able to work flexible hours during, evening, weekends and holidays.
- Ability to multi-task in a fast paced environment.
- Must be able to work a flexible schedule including opening, closing, weekends and holidays.
- Must have Smart Serve & Food Handler Certification.
- Must be eligible to work in Canada.

Join our team as a Front of House Superviser! You will play a crucial role in ensuring exceptional customer service and smooth operations at our restaurant. Apply now to be part of our dynamic team!

Note: This job description is intended to provide a general overview of the position. Duties may vary depending on the specific needs of the restaurant.

Job Types: Full-time, Part time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 30 – 40 per week

Additional pay:

- Tips

Benefits:

- Discounted or free food

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Education:

- Secondary School (preferred)

Experience:

- Hospitality: 1 year (preferred)

Language:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

Expected start date: 2024-07-01

📌 Restaurant Supervisor (Old Toronto)
🏢 Boston Pizza Front & John
📍 Old Toronto