Job Title: Medical Receptionist

Location: 1286 Weston Road, York, ON M6M 4R3

Position Type: Full-Time (On-site)

Schedule: Regular weekdays, with some weekend hours required

Clinic Name: Crosstown Family Health Team

About Us

At Crosstown Family Health, we are dedicated to providing compassionate, high-quality healthcare to our patients and community. We are looking for a reliable, adaptable, and energetic Front Desk Receptionist to join our team in a fast-paced family medicine practice.

Position Summary

As the first point of contact for our clinic, the Front Desk Receptionist plays a key role in ensuring efficient day-to-day operations and a warm, welcoming setting for our patients. This is an in-person, on-site position that requires handling patient check-ins, phone calls, scheduling, and administrative support with accuracy and care.

Key Responsibilities

- Greet patients warmly upon arrival, check them in, and manage waiting area flow.
- Answer high-volume phone calls, respond to inquiries, and schedule patient appointments.
- Maintain accurate electronic medical records (EMR) and update patient information in Avaros EMR with meticulous attention to detail.
- Multitask efficiently to manage administrative tasks, patient intake, and phone inquiries simultaneously.
- Coordinate with physicians, nursing staff,



and other allied health as needed.
- Maintain confidentiality and handle sensitive patient records in compliance with privacy regulations.

Qualifications & Work Requirements

- Work Location & Hours: Able to work fully on-site at our clinic, including availability for some weekend hours
- Interpersonal Skills: Exceptional communication, empathy, and patient-service skills.
- Multitasking & Speed: Thrives in a fast-paced environment while managing multiple tasks smoothly.
- Attention to Detail: Meticulous accuracy in scheduling, data entry, and record management.
- Adaptability: Quick learner who easily adopts new systems, software, and workflows.
- Computer Proficiency: Strong general computer skills; experience with Avaros or other EMR is an asset, but not required (we are happy to train the right candidate).
- Education & Experience: High school diploma or equivalent required.

How to Apply

If you thrive in a dynamic healthcare setting and love working with people, we would love to hear from you! Please submit your resume and a short cover letter with the subject line "Medical Receptionist Application - [Your Name]".

Pay: $17.60-$21.50 per hour

Work Location: In person

📌 Medical Receptionist (York)
🏢 Crosstown Family Health Team
📍 York