Job Overview

The Medical Office Administrative Assistant supports daily front-desk and administrative operations in a medical office. This role helps patients navigate check-in and routine office processes while keeping information organized and supporting smooth coordination among colleagues.

Duties

- Welcome patients, assist with front-desk check-in, and direct inquiries to the appropriate team member.
- Manage multi-line phone systems, route calls, and communicate routine information clearly and professionally.
- Maintain electronic medical records, update administrative information accurately, and handle records with care.
- Support scheduling, document organization, and other day-to-day office tasks; using Oscar EMR and Accuro EMR applications
- Managing competing demands without losing track of long-term tasks

Qualifications

Required: Clear communication, organization, accuracy, basic computer skills, and the ability to manage front-desk tasks and multi-line phone systems while handling electronic medical records.



Familiarity with medical terminology supports accurate administrative work. Comfort with high patient volume, decision making and multitasking. A thorough understanding of PHIPA requirements. Professional phone etiquette is a must as well as confidence in communication with hospitals, healthcare providers and third party organizations.

Preferred: Medical office experience, or broader office or administrative experience, ideally minimum 1-2 years in a specialty clinic. Familiarity with Oscar EMR and/or Accuro electronic medical records is an advantage.

YOUR IMPACT: Accurate records, timely organization of appointments and responsive front-desk support helps colleagues coordinate care and patients move through office visits smoothly.

Pay: $22.00-$25.00 per hour

Expected hours: 40.0 per week

Advantages:

- On-site parking

Work Location: In person

📌 Medical Office Administrative Assistant (Windsor)
🏢 Respirology and Rheumatology Associates
📍 Windsor