About the Opportunity

We're looking for an ambitious, business-minded self-starter to join our small, entrepreneurial team in Hamilton.

This is an ideal opportunity for a current business student, recent graduate, or someone eager to gain real-world experience in entrepreneurship, sales, and business operations.

We operate with a startup mentality fast-moving, hands-on, and constantly evolving. No two days are quite the same, and we're looking for someone who thrives in that kind of environment.

The ideal candidate is a bit of a jack-of-all-trades: highly organized, resourceful, comfortable wearing multiple hats, and equally willing to tackle the big-picture projects and the less glamorous day-to-day tasks that keep a business running.

You'll work directly with the business owner and gain firsthand exposure to the realities of entrepreneurship, from business development and customer relationships to e-commerce, logistics, and operations.

We're particularly interested in someone who takes initiative, follows through, spots opportunities for improvement, and genuinely enjoys figuring things out.

Sales & Business Development

- Cold calling prospective customers and following up with existing accounts
- Building and maintaining client relationships
- Identifying new sales opportunities and potential retail partners
- Supporting sales outreach, order management, and customer communications

Business Operations & Administration

- Processing orders and coordinating shipments
- Creating shipping labels and managing logistics
- Working with e-commerce and business platforms such as Shopify, Amazon Seller Central, NetParcel, and QuickBooks
- Maintaining organized records, spreadsheets, and business documentation
- Assisting with basic bookkeeping, invoicing, and expense tracking
- Monitoring deadlines and following through on outstanding tasks

General Startup Support

- Helping with inventory management, packing orders,



and other hands-on tasks as needed
- Troubleshooting day-to-day operational challenges
- Supporting new projects and business initiatives
- Identifying opportunities to improve systems and processes
- Jumping in wherever an extra set of hands is needed

Who We're Looking For

You might be a great fit if you:

- Are currently studying business, commerce, entrepreneurship, marketing, or a related field, or have recently graduated
- Have some sales experience and are confident speaking with customers over the phone
- Are comfortable making cold calls and following up without needing constant direction
- Are highly organized, deadline-driven, and attentive to detail
- Have a proactive, take-initiative personality and enjoy checking things off a list
- Learn new software and systems quickly
- Are comfortable switching between different types of tasks and priorities
- Have an entrepreneurial mindset and a genuine interest in how small businesses operate
- Aren't afraid of the less glamorous side of running a business

Bonus Points For:

- Experience with Shopify, Amazon Seller Central, NetParcel, or QuickBooks
- Bookkeeping or basic accounting knowledge
- Experience in wholesale, retail, e-commerce, or B2B sales
- Strong Excel or Google Sheets skills
- An interest in entrepreneurship or eventually running your own business

What You'll Get Out of It

This isn't a role where you'll spend your entire day doing one repetitive task.

You'll get firsthand exposure to the realities of running a business, with opportunities to develop practical skills in sales, operations, logistics, e-commerce, and business management.

You'll work directly with the business owner, gain insight into entrepreneurial decision-making, and have the opportunity to take on more responsibility as you grow into the role.

Pay: $20.00 per hour

Expected hours: 20.0 per week

Benefits:

- Casual dress
- Versatile schedule
- On-site parking

Work Location: In person

📌 Business Operations & Development Assistant (Canada)
🏢 Pawsitive Solutions
📍 Canada