Remote Member Care Specialists explain financial-protection options and help interested clients enroll through requested conversations. This role uses warm leads, coaching, and activity tracking.

You will speak with people who already requested help regarding financial-protection options. The work centers on easy explanations, client enrollment, and consistent follow-up. Training, coaching, and measurement focus on activity and results.

Key Responsibilities:

- Take requested conversations from people seeking assistance
- Explain financial-protection benefit options simply
- Help clients enroll when the fit is appropriate
- Maintain a clean, consistent follow-up rhythm
- Participate in activity and results measurement

Requirements:

- Comfort working remotely
- Competitive, coachable approach to the work
- Comfort speaking with clients on camera
- Ability to work without constant supervision
- Willingness to interview through Zoom

Use warm-lead conversations, clear benefit explanations, and disciplined follow-up as a remote Member Care Specialist.

📌 Remote Member Care Specialist (Montreal)
🏢 - AO / Globe Life
📍 Montreal