Part-Time Administrative Assistant

Location: White Rock, BC — on-site
Schedule: Three days per week, eight hours per day — 24 hours per week

We are seeking a reliable, organized administrative assistant to support office operations and client services. This position involves handling sensitive personal information and assisting vulnerable clients. Professionalism, empathy and strict confidentiality are essential.

Applicants must be able to work legally in Canada

Language Requirements`

- English: Advanced written and spoken proficiency required.
- Russian: Advanced written and spoken proficiency required.
- Ukrainian: Advanced written and spoken proficiency is an asset, but is not required.
- French: Advanced written and spoken proficiency is an asset, but is not required.

Key Responsibilities

- Welcome visitors, manage front desk activities, answer and route calls using multi-line phone systems, and provide courteous customer support.
- Call clients to gather information, clarify details and follow up on outstanding documents.
- Collect, prepare, organize and maintain client documents and electronic records.
- Enter information and complete forms in online portals accurately, following office instructions.
- Respond to client inquiries by telephone, email and through social media platforms.
- Schedule appointments, maintain calendars and manage correspondence.
- Track deadlines and follow up on outstanding information.
- Assist vulnerable clients with patience, respect and sensitivity.
- Use Microsoft Office, PDF software and approved AI tools to support administrative tasks.
- Follow office procedures for confidentiality, privacy and secure handling of sensitive information.

Qualifications and Skills

- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy.




- Professional written and verbal communication.
- Proficiency in Microsoft Word, Excel, Outlook and PDF software.
- Confidence using online portals and social media platforms for client communication.
- Ability to use AI tools responsibly while protecting confidential information.
- Sound judgment, discretion and a commitment to confidentiality.
- Ability to prioritize tasks, follow instructions and work independently.
- A patient, empathetic approach to client service.
- Minimum of 2 years experience as administrative assistant.

Compensation and Trial Period

- First two months: $18.50 per hour during the initial trial period.
- After the trial period: The wage will increase to $20.00 per hour if the candidate successfully completes the trial period and is selected to continue employment.

Additional Requirements

- Professional references are required.
- A police background check is required as a condition of employment.
- Availability to work in office in White Rock, BC, three eight-hour days per week is required.

To Apply

Please submit your résumé and a brief cover letter outlining your relevant experience, language proficiency and availability.

Pay: $18.25-$20.00 per hour

Benefits:

- On-site parking

Application question(s):

- 1. What experience do you have with administrative tasks, including calling clients, gathering information, completing online forms and responding to inquiries by email or social media? Please include any experience using AI tools.
- 3. Why should we hire you for this position? Explain which skills, experience and personal qualities make you the best candidate for this role.
- 4. You are completing an online form with a deadline approaching when a client calls and several new messages arrive. How would you prioritize these tasks while ensuring the information you enter is accurate?

Work Location: In person

📌 Administrative Assistant/Receptionist (White Rock)
🏢 SKI Immigration
📍 White Rock