Position Overview

Title: Event Staff - Guest Services
Employment Type: Part-Time / Casual / On-Call
Pay Rate: Training Wage: $18.75 per hour | Site Wage: $18.75 - $20.00 per hour
Schedule: Evenings and weekends

Site Overview

Work at dynamic, rapid-paced event facilities in Victoria where no two days are the same. Our venue teams support exciting community events, sports, and entertainment, delivering great guest experiences in an energetic environment.

What You'll Be Doing

As a member of the Event Staff team, you will help create a safe, organized, and enjoyable experience for all venue guests. Your main duties will include:

- Welcoming attendees, answering questions, and providing friendly customer service throughout the event.

- Verifying tickets and credentials at entry points to ensure smooth access control.

- Monitoring crowd flow and assisting guests in finding their designated seating and facility areas.

- Conducting regular patrols across the facility and addressing minor incidents or inquiries promptly.

- Assisting with incident response and emergency procedures as needed.

Must Haves

- High School Diploma or GED.

- Eligibility to work in Canada.

- Strong communication and customer service skills.

Nice-to-Haves

- Flexible availability for evening and weekend shifts.

- Ability to remain calm, solve problems, and make sound decisions under pressure.

- Strong teamwork and collaboration skills.

- Comfortable standing, walking, and moving for extended periods.

- Discretion when handling private or sensitive information.

What's In It For You?

- A flexible schedule that works well for supplemental income alongside another job or studies.





- Opportunity to work with a Great Place To Work Certified team.

- Clear pathways for internal promotion and career advancement.

- A supportive, team-oriented work environment.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

#VA3

📌 Event Staff - Guest Services (Victoria West)
🏢 Paladin Security
📍 Victoria West