About Us
Icon Restoration Services Inc. helps residential and commercial property owners, property managers and insurers recover from water, fire, mould, storm and other property losses. From emergency response through full reconstruction, we're committed to quick, reliable and professional service when our clients need it most.

As we grow, we're looking for a motivated Project Manager who wants to build a career in restoration. We offer hands-on training, paid certifications, and clear pathways for growth within the company.

Role Overview
The Project Manager is responsible for managing restoration projects from initial loss assessment and scoping through mitigation, reconstruction and closeout. You'll coordinate crews and subcontractors, manage project budgets, and serve as the main point of contact for clients and insurance adjusters. This role suits someone with restoration or construction experience who is ready to take ownership of their own files, or an organized, detail-oriented professional eager to grow into the role with our support.

Key Responsibilities

Project Management

- Manage multiple residential and commercial restoration projects from initial assessment to final closeout
- Conduct site inspections and develop scopes of work, schedules and project plans
- Coordinate site supervisors, technicians, subcontractors, trades and suppliers to meet quality, safety and schedule targets
- Monitor progress, workmanship and safety through regular site visits
- Identify and resolve scope issues, project challenges and unforeseen conditions
- Ensure all work meets the Ontario Building Code, IICRC standards, and occupational health and safety requirements

Estimating and Financial Management

- Prepare accurate estimates and scopes using Xactimate
- Manage project budgets, job costs, change orders and margins




- Obtain and review trade and subcontractor pricing and invoices
- Support timely invoicing and collections

Client and Stakeholder Communication

- Serve as the primary contact for property owners, tenants, property managers and insurance adjusters
- Set clear expectations and provide regular progress updates to clients, adjusters and internal management
- Work with adjusters to review and agree on scope and pricing
- Maintain complete project documentation, including photos, moisture logs, notes, daily reports and change orders

Closeout and Quality

- Conduct final walkthroughs, manage deficiencies and obtain client sign-off
- Complete closeout documentation and final project reconciliation
- Contribute ideas to improve company processes and the client experience

Qualifications

- 1+ years of experience in restoration, construction, project coordination or insurance claims is preferred; candidates with less experience and a strong willingness to learn are encouraged to apply
- Working knowledge of construction methods and building systems
- Familiarity with Xactimate and XactAnalysis is an asset; training will be provided
- Basic understanding of the insurance claims process
- Strong organizational skills and the ability to manage multiple priorities
- Excellent communication, customer service and problem-solving skills
- Comfortable with MS Office and learning new software
- Availability for evenings, weekends and on-call rotations as needed
- Valid Class G driver's licence and willingness to travel to job sites

Assets

- IICRC certifications (WRT, ASD, FSRT, AMRT), or willingness to obtain them
- Post-secondary education in construction management, engineering technology or a related field
- Working at Heights, WHMIS or other safety training

Pay: $55,900.00-$112,000.00 per year

Work Location: In person

📌 Project Manager – Restoration (North York)
🏢 Icon Restoration Services
📍 North York