Job Overview

We are seeking a dynamic and organized Medical Receptionist/Administrator to join our healthcare team. This vital role involves managing front desk operations, coordinating patient appointments, and ensuring smooth administrative workflows within a busy medical or dental practice. The ideal candidate will be energetic, detail-oriented, and passionate about delivering exceptional patient experiences. You will serve as the first point of contact for patients and visitors, creating a welcoming environment while efficiently handling administrative tasks to support clinical staff.

Responsibilities

- Greet patients and visitors warmly, ensuring a positive first impression of the practice
- Schedule, confirm, and reschedule patient appointments using electronic scheduling systems such as MyAestheticsPro
- Manage multi-line phone systems to answer inquiries, direct calls, and relay messages promptly
- Verify patient insurance information and update electronic medical records accurately
- Handle check-in and check-out procedures, including collecting payments and updating patient information
- Use our company social media to assist with bookings and clinic posts
- Maintain organized medical and office records in compliance with privacy regulations
- Assist with administrative duties such as filing, faxing, scanning documents, and managing correspondence




- Support clinical staff by preparing patient charts and ensuring all necessary documentation is complete before appointments
- Must also help with cleaning and organizing the clinic

Requirements

- Proven experience as a dental receptionist or medical receptionist with robust knowledge of dental or medical office workflows
- Familiarity with electronic health records (EHR)
- Solid understanding of medical terminology to accurately communicate with patients and staff
- Experience working with multi-line phone systems in a fast-paced environment
- Excellent organizational skills with attention to detail in managing appointments and records
- Strong communication skills to interact effectively with patients, team members, and external providers
- Office experience in a healthcare setting is highly preferred, along with administrative experience supporting front desk operations

Join our team to make a meaningful difference in patients’ lives by providing outstanding service in a lively, supportive environment. We value energetic professionals who thrive on multitasking, problem-solving, and creating positive experiences for everyone who walks through our doors.

Pay: From $20.00 per hour

Expected hours: 18.0 – 22.0 per week

Benefits:

- Company events

Work Location: In person

📌 Medical Receptionist/Administrator (Toronto)
🏢 Skin6: The Beauty Clinic
📍 Toronto